Here's an likely guess at what is happening here with auto repair shops of all types.....just a guess, mind you....the "fee" plus reimbursement is set at just below what one's cost at the oil change, or repair, shop is probably going to be. In essence, you, the shopper, are being offered the shop at a discount, albeit a large one, of what you would pay to get the service completed. Example, if a feulat (30 st.) oil change would cost $50 ( a good price) then the shopper's fee + reimbursement would be between $40-45. Not a good shop...10 ft.pole list!