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2 questions about Presto

March 03, 2026 01:24AM
1. Does Ipsos own Presto?
2. The GeoVerify app on my phone works correctly for every site and everywhere I am EXCEPT Presto, where I am told that my geo locator must be turned off or is malfunctioning, on my iphone. It is "on", and certainly not malfunctioning. I submitted a support ticket to Presto, but the ticket was closed and I did not receive a response. Does anyone know what is happening?
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More About Presto Mobile
March 03, 2026 01:45AM
Ipsos does not own Presto.

Shopping South Jersey, Southeast Pennsylvania, and Delaware above the canal since 2008
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March 03, 2026 03:25AM
Re-verify your location after being onsite a few minutes. Sometimes it helps to close the app and reopen then verify. In the end Presto just sucks at this.
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March 03, 2026 03:58AM
Give the Presto app permission to access your location in the app settings on your phone.
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March 03, 2026 11:01PM
I have an updated iPhone, have done all of the above, and still get that message, even though everything’s turned on and I know the data is there.

Also no replies from support.

If I’m working with a new scheduler, I mention the concern to cover myself.

No rejectionsx
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March 04, 2026 01:19AM
Without a check in, I can't get to the shop in order to start entering photos or data....Presto has NOT responded to my ticket, and I have had to CANCEL the shops in question. I think they are all IPSOS shops.

Edited 1 time(s). Last edit at 03/04/2026 01:20AM by salisburync.
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March 04, 2026 03:26AM
Sal, open up the settings on your phone. Go to app settings. scroll down to the Presto app. Enable location permissions for the app. Then you should be able to check in. If you don't have the location enabled for your phone you'll have to do that too, but if you're using your GPS on your phone it is already on.
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March 04, 2026 03:28AM
Even when it tells me I'm miles and miles away from the location (and I'm really not) it still allows me to check in and 'report a location problem' but complete and submit the report.
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