Martin Sweeney RBG

I had a pizza shop edited by Martin and he gave me a score of 1 on the shop and said it could not be accepted because I could not fit the entire email confirmation in my screenshot. I emailed him the second part of the email that included the location address to no avail. He kept sending me emails to enter the correct email confirmation but the shop had already been marked completed. I emailed him many times trying to get it worked out, but he just told me the shop could not be accepted. I have been mystery shopping for over 25 years and have never encountered such an unreasonable editor. I won’t be doing those shops anymore. It’s a shame because I like the pizza and it’s close to my house.

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I'm sorry to hear about that! I had that problem initially but was able to get the entire email eventually. I use a google email for these and rather that using the Gmail app, which does not allow the entire email on the screen at once, I access it on the web browser and use desktop display. This makes everything smaller, enables zoom out, and gets me the whole email at once.
Why didn't you print to PDF? If you had an email, you can print to PDF from yahoo and gmail. Maybe not from a phone, but from a laptop/desktop. Maybe even from a tablet?
It's situations like this that remind me to be thankful I don't have to rely on MSing to pay my bills.
You could see if the MSPA has a mechanism to get this resolved. Or go to small claims court.

I'm doubting you want to do small claims for the amounts involved.

I'm sure MSC's know that 99.9% of the time shoppers will just give up.

Edited 2 time(s). Last edit at 05/09/2026 08:06PM by jdyeah.
I use my phone because I don’t have a laptop. I have completed the pizza shops in the past and never had a problem with the two screenshots.
I am sorry to hear this! In my email, I click print and save as a pdf. If something happens and I can't, I take a picture of it.

Shopping Arkansas, Louisiana, & Mississippi.
@GC Shopper Can't you do a scrolling screenshot so it captures all parts of the email?
I didn't know there was such a thing as a scrolling screenshot on Android. Now I am trying to learn how to fo one. Thanks for mentioning it.
@Momomomo wrote:

@GC Shopper Can't you do a scrolling screenshot so it captures all parts of the email?

Shopping South Jersey, Southeast Pennsylvania, and Delaware above the canal since 2008
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