I find their SePA payment system a royal pain. It's completely separate from the job records and logging in is a hassle (two factor with SLOW send). It also takes two months to get paid, normally.
You should be able to see what was approved in Gigspot (assuming you used that). But, you have to log into SePA to see where the payment is in process. If you haven't yet, you must log into SePA and enter your direct deposit information before payments can happen at all. Your approved funds will sit there waiting until you do. They eventually take the funds back if you haven't managed to complete your setup.