Good question!
First of all, I want the forum to be primarily for mystery shoppers. I want it to be a safe place for mystery shoppers to communicate with one another. I want it to provide a bit of a "check" against the power that companies wield over individual shoppers. I want it to help shoppers have a stronger voice in the industry, and to give them some leverage over companies when necessary, especially if those companies are actually misbehaving.
This doesn't mean that companies and their reps should be excluded. They are partners in the industry, and should be treated with respect.
Additionally, I want the forum to be a place that new mystery shoppers can feel welcome and supported. Many shoppers got their start on the forum. I'd love for the forum to continue to be a valuable resource for new shoppers.
These are my basic thoughts. I'm pretty tired right now, so I'm sure I'm missing something.
Edited 1 time(s). Last edit at 09/24/2014 06:38AM by JacobJ.