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Question about Five Guys assignment

August 13, 2014 07:19AM
Phoebe70 Wrote:
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> This is what the guidelines state:
>
> CHECK YOUR ORDER FOR ACCURACY BEFORE YOU LEAVE THE COUNTER. If any part of your order is
> wrong, including toppings or size of fries/sandwich, have your order corrected before leaving the counter.

You forgot to add the next sentence in the instructions. I don't have a shop coming up so I can't get a copy of the guidelines, but the next sentence says something about if you find something wrong with your order after you sit back down, go back to the counter to have it corrected. I follow that part of the instructions instead of the first part. Checking your order at the counter just screams mystery shopper. I've never seen anyone do that. Even the to go customers walk to a table to check their order.

NOTE: I'm not on the forum every day. If someone comments on my post, I might not reply right away. I've been a shopper since 1991. I've never done any work for a MS company in any other capacity.
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More About Five Guys Mystery Shopping
August 14, 2014 03:05AM
siamese5555 Wrote:
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> I had a tough problem with one of these shops.
> The directions stated you must report if your
> burger was wrong and mine had mustard which I
> didn't order. I showed it to them and they fixed
> it quickly. The problem is the manager came out,
> sat at my table, apologized and went on and on
> about how my next meal would be free, etc. I only
> eat there for a "shop" so I have had to avoid that
> location until they forget about it. LOL I DON'T
> WANT A FREE MEAL--how silly is that?

Gee the only time I had a problem (hair in my hot dog) they gave me a gift card for Five Guys. I reported that in the shop form and nothing was ever said about that, so I gave the card to my parents so they could go get lunch.
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August 14, 2014 03:36AM
I like most of the Five Guys in my area except for one that is 14 miles from my house. I won't do that one unless there is a big bonus on it because they keep their rock music at 87 - 97 Db and you can't hear anyone talking to you in the place. I have mentioned it every time and reported it every time but they never do anything I even reported once I was standing at the counter when they called my number and I did not hear them over the music.
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August 14, 2014 07:40AM
Give me a hint, who have these shops now
????
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August 14, 2014 08:15AM
Taradawner Wrote:
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> Give me a hint, who have these shops now
> ????

Here's a link.

[www.mysteryshopforum.com]

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Plan the work. Work the plan.
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August 14, 2014 04:49PM
LOL. Taradawner, we're not allowed to give hints. You need to find them on your own. BBird gave you the best hint anyone can give here.
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