I think the Best Mark car reports are ridiculously long for what the shops pay!! WAY too much narrative and repetitive narrative--unless they have changed their reports in the past few months.
I agree about dress, they just don't want you showing up in a tank top and flip flops.
Some family friends both needed new cars. They are BMW/Mercedes people. They went to the first dealership in their normal weekend wear of old jeans and sweatshirts. The dealership wouldn't give them the time of day. Left that one, went to another, but their two $80,000 cars...drove them back to the first dealer and had some choice words for the sales manager at the first dealership. Given he is a prominent businessman in the area, that story spread pretty rapidly through the business world

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