The one thing that really stands out in my memory was when the MSC backed me up, not once but twice and a note that even the CEO was behind me. The email that the official sent me asking me to continue shopping for them was more than I expected. I think that shoppers deserve at least a pat in the back when we do our part beyond the call of duty in keeping our part in this hopefully symbiotic relationship.
You hear a lot about your being a highly regarded shopper when your services are needed desperately but when the deed is done, you become just an entity that could be brushed off by the MSC because you are an independent contractor. Come on! Show us that we are an integral part of this endeavour known as mystery shopping and we will return the favour in heaps and bundles.