Funny thing happened at my shop today....

I was in the store, the associate had approached me asking if I need help, I said that I did she can over to help me when another customer came as well! Mind you he did not work in the store and he did not have a question for the associate but he started answering questions for the Associate!!! I asked about installation, he told me the price, I asked about the time it takes to be measured until installation he told me she was trying to tell me but he wouldn't let her talk! I was amazed and annoyed at the same time. I'm going to have to go back to the store. Thanks random nosey customer lol!

****************

Motivation increases when we assume large responsibilities with a short deadline.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

That happens to me a lot at theme parks. I hate that.

Perhaps not random, nosey customer. We went to the doc today about significant other's replaced hip. There was a young man in blue scrubs who was entering stuff on the computer and asking the basic questions. He identified himself as a student on an internship and was not allowed to do any of the physical exam or look at the x-rays etc. The doc came in and had with her another young man in similar blue scrubs we assumed was also a student. Significant other mentioned that using his Fit Bit and such he has 'clocked' more than 4.8 million steps with his replaced hip. The x-ray was popped up on the screen and blue scrubs sort of shoved his way in, commenting on the even wear of the socket material, the nice placement of the apparatus, etc. etc. He sort of took over the conversation before our doc had a chance to introduce him as the senior rep from the manufacturer of the hip. The 'kid' looked like he might be late 20s at oldest.

I had that happen at a hardware store. I am fully involved with the associate, when a customer walks up and starts giving his opinion. The hardware associate was taken aback, as I was, and became silent. The customer was a real know-it-all and just kept yakking..and yakking. I kept ignoring the customer and directing my questions to the associate. The guy could not take a hint! What was I supposed to do, evaluate the customers skills?

lol....Thankfully the hardware associate corralled me back!

@SunnyDays2 wrote:

I had that happen at a hardware store. I am fully involved with the associate, when a customer walks up and starts giving his opinion. The hardware associate was taken aback, as I was, and became silent. The customer was a real know-it-all and just kept yakking..and yakking. I kept ignoring the customer and directing my questions to the associate. The guy could not take a hint! What was I supposed to do, evaluate the customers skills? lol....Thankfully the hardware associate corralled me back!

I was at a hardware store Sunny! It was kind of funny, thank goodness it's not too far from my house.

****************

Motivation increases when we assume large responsibilities with a short deadline.

@pammie8223 wrote:

@SunnyDays2 wrote:

I had that happen at a hardware store. I am fully involved with the associate, when a customer walks up and starts giving his opinion. The hardware associate was taken aback, as I was, and became silent. The customer was a real know-it-all and just kept yakking..and yakking. I kept ignoring the customer and directing my questions to the associate. The guy could not take a hint! What was I supposed to do, evaluate the customers skills? lol....Thankfully the hardware associate corralled me back!

I was at a hardware store Sunny! It was kind of funny, thank goodness it's not too far from my house.

Mine was not too far either

lol

I think it's a hazard of hardware/home improvement. I've had it happen to me too. Maybe it's the old guy version of a sewing circle.

@CoffeeQueen wrote:

I think it's a hazard of hardware/home improvement. I've had it happen to me too. Maybe it's the old guy version of a sewing circle.

Maybe it is, I sure was surprised though.

****************

Motivation increases when we assume large responsibilities with a short deadline.

I had that happen at a rental place, and I reported exactly what happened. I was tempted to tell the blow-hard customer to beat it, or even to ask the associate if that's what he would say after each interruption. In the report I simply told what the associate did and said, along with noting how he graciously handled the intrusive customer.

This happened to me at a bank shop too. I get the banker and we are on a roll.... Things are moving along smoothly and she is about to show me the safe deposit boxes.... Another bank employee walks by the bankers desk and just starts chit-chatting and asking, "whats up?" So the banker tells her she is just about to show me the safe deposit boxes. The associates chimes in and starts the "blah blah stuff" and as we are walking to the safe deposit boxes, she starts following us! She is just chitter-chatting away and we can't get rid of her. (I wanted to say, "Don't you have something to do?) "

...

lol...But she would not leave us alone. I decided I could not go back to bank because she ticked me off to no end!

I was at a "personal watercraft" shop, and one of the instructions was to have an objection -- mine was safety, "but what happens if I do fall off? What if I fall off just trying to get in?" etc -- and another customer chimed in with how stable, safe, etc., etc. the watercraft is. The "sales associate" who was helping me was also the store owner. I just laughed, and told him he should just hire her, she'd be a great salesperson!

The whole shop was strange. One of the questions was "what was the first thing the sales associate said?"
Well, the FIRST thing he said was "hold on a second, I'll call off the dog!" (His enormous, unleashed Doberman had me literally treed in the parking lot.) I had to call the scheduler, and when she was through
laughing, she walked me through answering the question appropriately.

I would have to go around, come back, and try to get through the same scenario with the associate without Nosey Customer, and it wouldn't be good.

I'd have to play really forgetful and dumb and "suspicious" about the advice of the seemingly nice, but perhaps mistaken Nosey Customer.

The associate may be amused if I were lucky, which I'm not, so the associate would probably be irritated and loyal to Nosey, who was probably his or her friendsy, who had previously worked at the very same hardware store for 33 years.

Edited 2 time(s). Last edit at 09/18/2015 03:51AM by HiCue.

Or you might want to say to the butt-insky other customer: "Excuse me, don't get too close. I have Pneumonoultramicroscopicsilicovolcanoconiosis, which is a contagious lung disease, so stay back!"

1) Not contagious, but few are likely to know that.
2) What about the poor contaminated sales clerk, who is now afraid of getting ill?
3) You and I are going to drive the Google search spider crazy with our use of Pneumonoultramicroscopicsilicovolcanoconiosis. Wouldn't it be fun to get this forum onto the first page of returned searches for Pneumonoultramicroscopicsilicovolcanoconiosis on Google?
4) Hopefully, it is not a word that any inter-governmental agencies are currently on the look-out for!

@SunnyDays2 wrote:

Or you might want to say to the butt-insky other customer: "Excuse me, don't get too close. I have Pneumonoultramicroscopicsilicovolcanoconiosis, which is a contagious lung disease, so stay back!"

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008

I was doing a gas station shop this morning...and as I was pumping the required minimum 2 gallons of gas, a fierce wind came up -- and blew my top clear off over my head! I wrestled it back down, but when I went inside, all the customers were laughing and joking about it...all I could say was, yep, too bad it wasn't some gorgeous young chick! I didn't finish the shop -- I figured what happened made me MUCH too memorable!

I called the scheduler....she cancelled the shop, but I think I still hear her laughing!

Oh, no! Actually, in truth, chances are they would have had no memory of your face!

We are all here on earth to help others....What on earth the others are here for I don't know.

--W. H. Auden

@Alisonj3 wrote:

Oh, no! Actually, in truth, chances are they would have had no memory of your face!

I think that makes it WORSE!!!

LOL!!!

I was doing a smoothie shop where I had to order a particular flavor and of course the customer behind me is telling me, "Oh, don't get that one. You should try the blah blah blah" and I am trying to ask the order taker questions about the benefits of the supplements you can add to the smoothie and nosy customer behind me who knows everything is loudly blurting everything out before the order taker has a chance to speak...I had no choice but to pretend like I was suddenly getting an important text on my phone, excuse myself from the counter and tell the order taker I would come back and order in a few minutes...I sat down at a table and waited, then went back and started all over after the blabbermouth had left the building. Sheesh.

I don't know why these customers think they need to get their "2 cents" about what we are purchasing in these stores

@SunnyDays2 wrote:

I don't know why these customers think they need to get their "2 cents" about what we are purchasing in these stores

Some people are lonely. My timing was long at the Arches yesterday; there was only one couple ahead of me. They seemed to be in their 80's. Their weekly outing to McDonald's is a high point of their week -- the servers all knew them by name, they chatted away like family. Took 'em 6 minutes to order two $3 lunches! They told me they've been going there once a week ever since it opened. Good grief.

Some people are helpful.

Some people just don't know any better.

Some people seek attention.

I would never, for any reason, be rude to any of them. If their actions throw off the timings, I just note it in my report.

After all, I may be old and lonely some day myself.

That's a good attitude to have.

@JASFLALMT wrote:

That's a good attitude to have.

I agree we need more people on this earth with attitudes like that.

****************

Motivation increases when we assume large responsibilities with a short deadline.

Sorry, only registered users may post in this forum.

Click here to login

Funny thing happened at my shop today....

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine