For the first question, I figure it's up to them to ask us the questions. I wouldn't have have said no, but I have a laptop battery. I would have said it's a laptop battery and let them ask more questions. (My thinking is if you said no, you are saying you don't have anything hazardous. Don't answer yes or no, tell the what you have and let them ask the questions they are suppose to ask.) .
Didn't you have to push either "yes" or "no" or the touch screen? If you did, the screen asks about each of the required hazardous materials. If you weren't asked to respond on the touch screen, that is another item they failed. If they don't ask a question about batteries, you don't answer it. A normal consumer doesn't know the rules (nor apparently do many employees) and isn't going to volunteer information. If they knew that lithium batteries were forbidden, they wouldn't be shipping them.
By the way NTALAN congrats for your home team winning the Superbowl yesterday.
There are still some old Ni-Cad laptop batteries out there, so being a laptop battery doesn't mean it is hazardous.
I just did one where the clerk asked me the hazardous question and I said I had a laptop battery. She asked if it was lithium and I said yes. She asked if it was in the laptop and I said no. She told me she couldn't accept the package for shipment and I would need to go to UPS or FedEx to ship it. I thought that was interesting since I never got to say I wanted it shipped priority
I miss doing PO shops, the old company doesn't do them anymore and now I can't find them
Thanx- oddly enough I am registered with that company but they never have any USPS jobs when I check- not even in other areas- weird