I did my first Hazmat shop the other day and have a few questions about things that came up.
1. While waiting in line, I overheard one of the clerks ask a customer if the package contained anything "liquid or fragile." She did not give the whole "fragile, liquid, perishable or potentially hazardous" line. Fortunately she went on break and another clerk helped me, because I wasn't sure what I should say - my package did not contain anything liquid or fragile. Would it have been odd to say, "No, but I have a laptop battery?" Or is that what I should have said if asked that question?
2. The clerk who helped me wasn't quite sure what to do when I said it was a laptop battery. She asked if it was in the laptop and I said no, so she said it would have to go ground, and then rang it up as ground even though I said twice I didn't want to ship it. I did manage to finally get her to understand I didn't want to ship it at all, and then I bought stamps. This was the correct thing to do, right? I was not supposed to ship at all, even ground? The guidelines say only request priority, as ground won't work, but it doesn't say what to do if the clerk offers to ship ground instead.
Also my clerk was wearing a Broncos tee shirt (I'm in Colorado) and no nametag. I dinged her for both, figuring it's up to the postmaster or the client to determine whether that was appropriate.
We are the people our parents warned us about ~ Jimmy Buffett
Edited 1 time(s). Last edit at 02/08/2016 05:23PM by NTALAN.