What is the most unusual thing you ever had to put in a report?

Yup. The agent found one of the burner knobs turned slightly which probably was the cause. Regardless, she opened some windows, we didn't turn on any lights and since neither of us was smoking we just kept the tour short and sweet. I'm glad it was a video shop so they understand why we rushed through. Normally I never agree to see a second apartment. I agreed to let her show me the display even though it was a one bedroom and I had requested a two. It gave her a chance to actually make a more thorough presentation.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

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@CeciliaM wrote:

Bar/dinner shop at an Irish pub. Irish bartender asks me if I would like something to drink and I, being the good little passive customer I am playing (they were supposed to suggest high end whiskeys), gesture toward the menu and go hmmm.... I don't know....

She says to me "Well, get your sh[t together and decide!"

Good stuff. I expect and welcome such an attitude at a pub.

I don't think there are any Russians / And there ain't no Yanks
Just corporate criminals\ / Playin' with tanks
I was at a restaurant and service went from great to very poor. Suddenly, a waiter fell out of the false ceiling and landed on the floor about 10 feet in front of me. That triggered the INS people to rush into the dining room yelling "Federal Agents". They were wearing blue jackets with INS on the front and back. Then the US Marshals came out also. A significant portion of the restaurant staff was found in various hiding places. I was thinking about tipping over the table and hiding behind it, but decided that remaining motionless with my hands on top of the table was a better course of action.

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008
I did a fast food shop and ordered it to go. As I waited on the side, I watched the associates preparing food orders. One associate was preparing a milkshake. The associate filled the cup, placed the lid on, and inserted the straw. Well, the associate must of realized the customer wanted something added to the milkshake because she took out the straw, removed the lid, and topped off the milkshake with whipped cream. She rinsed off the straw and reinserted into the milkshake. Low and behold, that was my milkshake order. My pager went off and my order was ready. I wasn't sure to draw attention to what happened to my milkshake and asked for a redo or include it in my report so that the client would be aware what was happening at their shop. I did not ask for a redo but included the details in my report. I still perform shops at that location. Wow, that fast food shop must be hurting for shortage of straws.
What was the point if rinsing off the straw if you're just going to put it back in?

______________________________________________________________________
Seriously, nobody cares that you're offended.
I wondered the same thing.
@Hoju wrote:

What was the point if rinsing off the straw if you're just going to put it back in?

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008
@LisaSTL wrote:

Last week I had a really quick tour of an apartment in the dark because of the gas leak we smelled when we walked in.

You probably just farted.

There are reasons that a body stays in motion
At the moment only demons come to mind
Texas has something we call store cats. There was a store that had at least 7 cats and every last one were sick and/or starving. No place on the report to tell anyone, so I made a new paragraph. I reported the details. Was back at the location about 6 weeks later. The calico and her friend were happy, healthy campers. Last I saw them, they were napping on bags of deer corn. I will add the calico was adamant about anyone bothering her on that particular napping spot. Before my report she would've gone home with me. If I'd had a crate the calico would live in my house.

Live your life in such a way that when your feet hit the floor in the morning; the devil shudders...And yells OH #%*+! SHE'S AWAKE!
@myst4au wrote:

I was at a restaurant and service went from great to very poor. Suddenly, a waiter fell out of the false ceiling and landed on the floor about 10 feet in front of me. That triggered the INS people to rush into the dining room yelling "Federal Agents". They were wearing blue jackets with INS on the front and back. Then the US Marshals came out also. A significant portion of the restaurant staff was found in various hiding places. I was thinking about tipping over the table and hiding behind it, but decided that remaining motionless with my hands on top of the table was a better course of action.
@myst4au wrote:

I was at a restaurant and service went from great to very poor. Suddenly, a waiter fell out of the false ceiling and landed on the floor about 10 feet in front of me. That triggered the INS people to rush into the dining room yelling "Federal Agents". They were wearing blue jackets with INS on the front and back. Then the US Marshals came out also. A significant portion of the restaurant staff was found in various hiding places. I was thinking about tipping over the table and hiding behind it, but decided that remaining motionless with my hands on top of the table was a better course of action.

I'm confused as to what actually happened...
I was doing the OOS scenario and the associate said he wasn't satisfied with the results. (I pretended to be looking for a particular high end vacuum cleaner.) He asked me for my phone number "to look into it further". Just let me add that I am over 50 and not that cute. Weird.
Probably my favorite was at a fast food restaurant when I was standing in line waiting to order and a customer walked up to the counter and threw their food at a staff member which kicked off a loud argument and almost a brawl before the customer left. That was interesting to report when answering how courteous the staff was when interacting with customers smiling smiley

Edited 2 time(s). Last edit at 04/06/2016 10:20PM by Alice919.
@WillShopForFood wrote:

I did a shop recently where the cashier did not speak. Like, said nothing. Just stared at me. Then handed me my receipt. Then continued to say nothing. So all of those questions like, "Did the cashier greet you pleasantly? What items were suggested? Did you receive a pleasant closing statement?" were interesting to write up. I know it's not a glamorous story but it was super awkward trying to convey in my report that this person actually said no words at all. So bizarre.

I have also had a cashier not say a word to me and it has happened a couple of times. I have to remember to not try to make small talk or smile to get them to smile and talk to me. if they want to be mute, so be it and my report will reflect it. Then I sometimes get an email from quality control that asks me to clarify what the said (or didn't say).
We did a restaurant shop last week. Budget was $75, so you can guess the type of place. During dessert, a lady walked in holding a small dog. Like a Yorkie. The hostess greeted them both, the lady walked in and sat down at her friend's table. They were still there when we left 20 minutes later. The dog was sitting on the bench seating, looking at the food.
I was shopping in a shoe store, gazing at the wall of shoes and waiting for one of the two associates who weren't with a customer (one was a manager) to approach me. They didn't even notice me. The associate was telling her manager about another employee who had been coming to work drunk or hungover recently. They were creating a plan of action, right there on the sales floor, while their high-school-aged employee who had been there for 2 weeks was running around trying to assist every customer on the floor, including the Shopper. I tried to report it rather vaguely ("personal discussion about another employee" ) but the editor called me for precise details.

We are all here on earth to help others....What on earth the others are here for I don't know.

--W. H. Auden


Edited 1 time(s). Last edit at 04/07/2016 04:51PM by Alter_Ego.
I did a shop at a music store where I was supposed to be interested in buying a guitar. I stared and walked around the guitar display for over 10 minutes while the three employees sang while playing "air guitars" behind the counter.
Here's another one; I was doing a McDonalds shop during the summer, I want to say June or July; well after schools had let out. I live in New York so there aren't parking lots for our McDonalds, nor was there a bus outside of it (I know how anal the old MSC could get about that)

I get inside and stand in a line that's mostly filled with young teenagers but don't really think anything of it. Without warning I feel someone wrap their arms around me in a hug and their hands start going unusually low- I'm a young man with long hair, and this was my first and only time ever being groped in public. I instinctively elbow whoever's doing this in the face, only for the culprit, a middle-aged woman, to say that she thought I was "one of her students." I began arguing with her- stating that if I was her student it would be unacceptable to grab me like that and that she was a psychopath for just approaching someone without warning and grabbing them around the waist. She begins to get indignant with me, in a kind of "je ne sais quoi" manner that only schoolteachers can assume when dealing with unruly students, and begins yelling at me that I'm not supposed to be in that line as it's a "student line." The McDonalds manager comes in around that time and basically pulls me aside and opens up a second register for me, but for my life I just can't wrap my head around what this woman was thinking.

If she thought I was one of her students, who in their right mind would grope me like that? How did she expect me to react? If she thought I was a woman due to my long hair, did she not expect to get hit in the face? Why on earth didn't she apologize instead of making excuses?

I wish I knew what "school" she worked for so I could report her.
I was doing a high end shoe shop with my mother accompaning me. The store was crowded with the manager and another associate waiting on customers. We sat down and when it was our turn to try on the shoes, I looked at my mother only to see her pull back with wide eyes. I then looked down at the female manager who was helping me to try on shoes. As she bent over, I got a full glimpse, inside her blouse, of everything from her neck to her underwear. Might I add that she was NOT wearing a bra. I put in my report that the manager's attire allowed a full view inside her blouse.

When you learn, teach, when you get, give. Maya Angelou
This was a while back and it was a high-end restaurant shop where lady servers were dressed in black, but as sexy as could be. My dinner was delayed because one of the male servers dropped everything that he was carrying. Broken plates, food, etc. were all over the aisle. It was not right in front of me but nearby. They suddenly sealed that area and we had to go around to go to the washroom or exit. I don't know but my reporting that incident did not seem to make the client happy. Timing was all off. I know it was paid but something about it made me not do the shop again. It left a negative feeling for me but I can't remember specifically why.
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