1. Forums
  2. Mystery Shopping Discussion

Be aware of your surroundings

May 17, 2016 04:24AM
@jackaroe wrote:

A quick update
This is being posted after being reviewed and approved by my attorney.

There have been several exchanges between the attorneys and we have sent to the MSC a printout of the topic posted on the website, the police report and the hospital records.
The MSC is now taking the position that they DID NOT personally read what was posted and were relying on what the scheduler was telling them.
The MSC is admitting that the scheduler was lying to them about was posted to get at me for not completing the shop.
(talk about a negligent CEO for not personally verifying)!

This does not at all justify the extent of the threats made by the CEO to me.
They have been sent a copy of the lawsiuit that will be filed.
They have offered a low 6 digit settlement so far.
I am seeking a high six digit settlement and an agreement to post publicly who the scheduler is and the MSPA to be notified of the schedulers actions.
The MSC wants to handle the scheduler in house. ( scheduler is till working).
If they do not come up on the settlement within the next 10 days the lawsuit will be filed.

I hope that you are feeling ok, physically now.

We will watch for an update once you file or don't file depending on what you and your attorney decide.
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

May 19, 2016 04:17PM
It's day 10!

There are reasons that a body stays in motion
At the moment only demons come to mind
Reply
June 10, 2016 03:20AM
It's way past day 10!

There are reasons that a body stays in motion
At the moment only demons come to mind
Reply
June 10, 2016 01:27PM
I hope he got a boat load of money, and isn't answering because there was a gag order in the settlement.
Reply
June 10, 2016 03:30PM
@cindy55 wrote:

I hope he got a boat load of money, and isn't answering because there was a gag order in the settlement.
Or because he's in the bahamas

Shopper in California's Bay Area
Reply
July 17, 2016 07:32AM
In a number of years of shopping, I have yet to run into a scheduler who wasn't reasonable, not only on rescheduling, but on weather induced cancellations and emergencies. I love my schedulers, and they've taken very good care of me. Of course, I develop close relationships with them, which also results on getting some premium jobs (actually, a lot of premium jobs). I think the friendliness and responsiveness of schedulers is directly related to how reliable the shopper is as a matter of course. Even in some bizarre cases, and we had one recently where in one week, my car was sideswiped in a hit and run, and major gale force thunderstorms wiped out our road, essentially sticking it to us for a week, the schedulers from multiple companies not only reworked everything I asked for and cancelled without penalty those which I couldn't, but two of them even rescheduled with an added bonus t help out the lost time situation. I'm a Silver and IC-Pro Shopper with about 3900 shops.
Reply
July 22, 2016 05:37AM
If I received a flake citation for such an occurence, I would report the scheduler to the MSC. Shopper's histories are recorded and it would make sense that a schedulers inappropriate actions would be also by the MSC.
Reply
Sorry, only registered users may post in this forum.

Click here to login