My personal take on scheduling is it a matter of personal taste. I worked in scheduling daily for three months, now I only help out once in awhile. It was not for me.(My direct line boss said she did not like shopping but loves scheduling) If you have young children at home or that you want to get on an off the bus then maybe the job is for you. I don't have kids so no reason to be here if I do not want. I was frustrated at shoppers who would flake on a shop, you signed up for it so complete. I get emergencies but just not doing it? No. You have to be willing to call and text shoppers almost daily and send out emails as necessary. Also, let us say shopper x takes your shop, you as a scheduler get paid $4 for the shop. Shopper x flakes and shopper y takes the shop. The scheduler still only gets $4 for the shop. Even if you spent 2 hours the first time and 3 hours the second time scheduling the shop, you still get $4. I prefer and make more money shopping, with a lot less stress.
I am unsure how all companies work I can only speak for the one I scheduled for. The shop pays the scheduler depending on how difficult it is to schedule. So shop x that flies off the board may only pay $3 per location. While shop y which is a pain to fill pays $6 per location. If all locations are filled then you may get a bonus. The most a shop paid that I ever scheduled was $8 including the bonus. And if you flake, I have to fill it again for that same original $8 nothing more.
I scheduled for awhile and although it can be almost fun, it just wasn't for me. The key is yes a bunch of shops might fly off the board easily and then be completed on time netting what looks like a great hour of work (and well it is). The problem are those hard to schedule shops that you can spend hours for and for the same 3.00 (or whatever). I decided to quit when I spent one entire New Years Eve trying to get shops finished up across the country (and you can imagine how well that went) and then of course the MSC decides its fine to wait a few more weeks to complete the project. They want 100% completion and honestly that can be very hard to accomplish without bonus money. I might have been able to bonus a couple of dollars but more than once I personally bonused far more than I was getting on that one shop to get it done.
This all said, there are people who just click with this and can get them all scheduled. Most of those have been long time schedulers who have worked up a great network of shoppers they can count on.
For me, I'd rather shop.
I've always wondered why mystery shopping companies and/or the client don't just exclude those hard to fill locations. If it takes a huge bonus to fill them, why not just save the money?
That would be like hiring a house painter and when they're almost done saying hrm I'm not painting the eaves those are hard, just gonna exclude them. You don't care how hard the eaves are to paint, you want your whole house painted.