Do I write up the shop I did do on the form for the wrong location if I don't hear anything? Hmmm.... NO.
To deliberately write up information on the wrong form is like falsifying your report. The scheduler you spoke to may not know the editor. And may not be able to verify anything you stated in the report.
On that form what you should write --------->I was unable to preform this shop or go to this location because based on a conversation with scheduler (her name) I was given a different address for the shop. However I did perform the shop at (address).
Let them know that you tried to contact them but was unsuccessful. if questions are raise send them the emails.
Next time, get email confirmation for any shop agreed or negotiated over the phone.
It all began on June 7, a working weekday. I would have done an Internet search for the company phone number and relentlessly worked to find the right office to talk with them. Now it's the weekend, and I would have had to be concerned my entire weekend. Nooooooo
There are those shops with the yellow sticky notes. Just take care to read them.
While the report sits in limbo on the Clients desk, the MSC is trying to sort out the "problem". The Client will be in the position to accept the shop as is or reject it. Looking for answers from a MSC is not reporting a shop or submitting with "wrong" information. The "complete" analysis at the MSC reporting level might as well be a stall tactic.
Past due to Us, Shoppers, is not necessarily past due for the Client. Maybe this shop/MSC should be on a 10 foot pole until the relationship between Schedulers and Shoppers become a better cohesive feature.
A MSC or Client has not been mentioned. Perhaps the OP could inform of us as to "warn" us of the delinquencies of the MSC.
Hoping for the best for the Shopper/OP.