u said it yourself. reasons beyond control. u dont have control of age limit. msc doesnt have control of age limit. coming from client. maybe not your age, maybe they want fresh eyes. maybe youve done too many shops for them. a large msc does this all the time.@Richard94611 wrote:
When you have worked with someone over a number of years and they have done over 100 jobs of a particular sort (in this case, coffeehouse evaluations) and almost always received 9 and 10 ratings for your work, then suddenly find that for reasons beyond control the other client has put an age limit on the shops, how do you treat your mystery shopper ?
Do you just tell them, "You are too old for this shop according to the client," or do you find some way to reassure the shopper that you have valued their work, know that they have always done well, and that you would like them to continue shopping for you ? Were I in the MSC's place, I would add something like, "Let me see if I can look around and find a nice juicy shop for you," and I would have found just such a thing and offered it to the shopper..
Just go into "Profile", and change your year of birth to whatever would work in your case. If they question that, just say there was an error in their records, and it is now corrected. I'm sure lots of others (Me?) have done that. It works.
I used to shop Starbucks but didn't pursue it after a few shops because one had to receive one's coffee and then run out of the ship and take the temperature of the drink with a special thermometer they sent you. I don't know if Starbucks is being mystery shopped these days.
I used to do those too when I first started mystery shopping, about 20 years ago. The funny thing is that I hated Starbucks coffee (still do) so the fact that I didn't have to evaluate the taste was what encouraged me to go ahead and shop them. I had to pay for the thermometer they sent me and something else that I can't remember (scale maybe?) did you? Ahhh memories . . . lol
Edited 1 time(s). Last edit at 09/13/2017 01:43AM by sassymmmm.
I didn't do this on purpose. I just didn't read the guidelines carefully. There is a shoe store in my area that I have shopped twice. They are looking for under 50. I was way over 50 when I did them. Like I said, it was not on purpose. I just didn't read the guidelines carefully enough. I did get paid. I will not do them again on a shop. I have been in the store on my own and if they had any shoes I like I would purchase. I don't understand how whoever sets the age guidelines doesn't think that those of over 50 or whatever age it is don't require food, clothes and shoes. Our money is as good as someone in that certain age range they are requiring of their shoppers.
ive seen middleaged women shopping at stores for 20 somethings or they still wear same styles from their 20s. its not a good look on them.
Our money is as good as someone in that certain age range they are requiring of their shoppers.
Not a single piece of information on the report form of any coffeeshop shop I have seen -- and I have done over 100 of them and received almost all 9 or 10 -- has anything to do with age. Theis is pure age discrimination on someone's part.
You are making excuses for age discrimination on the part of someone -- we really don't know if it is the MSC or their client -- but your comment does not apply to the coffeeshop shops I have seen -- and I have done over 100 of them. I challenge you to come up with even one question asked on the report form that is affected by the age of the shopper. Opinions are not requested or allowed, just the specific facts. The questionnaire has NOTHING that can be construed as being affected by the age of the shopper. So give it your best shot, whomever you may be, and whomever you work for.