I did a car sales shop once and took my husband with me.
The car salesman was adamant about my husband purchasing the car versus me. My husband kept saying, "It's for her," while he would read the newspaper, making it clear that I was the "decision maker." The car salesman never looked at me, never addressed me, and never talked to me as long as my husband was around; despite the fact that he was very disengaged.
When it came time for the test drive, my husband stayed behind and I went with the car salesman. He did not speak to me other than to say that I should have let my husband come and that women aren't qualified to know about cars, so he refused to talk about the car's features.
I put that in my report, but I made it all "factual" by quoting him and by talking about how he would not look at me and never made eye contact, etc....
I got an apology from my editor (also female) for how poorly I was treated at the shop and was given a bonus as well.
As an Edit: I do feel badly when I have to put things like this in a report. I worry about the employee's job security; I do know that car salesman was fired after the mystery shop and that makes me feel bad. It was justified, but it's still awful
Edited 1 time(s). Last edit at 04/09/2018 09:54AM by Jill_L.