So I did a PFChangs shop last Saturday, report super simple straight forward. I have not eaten there in over 10 years and now I remember why! The food was mediocre, appetizer blah and we ordered the signature lettuce wrap ( vegetarian version though), the 2 main dishes one was excellent (the sea-bass) one was sub par, the dessert was average. So many other good restaurants in my area compared to this place. I wish with the amount $100 we could order at least 2 appetizers maybe I would have gotten another decent dish. Right after I did the shop, I got 2 emails saying that my report was overdue, it was very frustrating since I double checked my shop date and the guidelines clearly stated 24 hours. I wrote back to both emails and finally got a reply saying sorry for the mistake. It took a whole week, I finally got the report back and I got 100%. I will do another one if I get assigned just to eat the sea-bass!