P.F. Chang’s

I have applied for several jobs with this MSC but I have been ignored so far. Disappointing. sad smiley

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Edited 1 time(s). Last edit at 06/11/2018 11:02PM by kklingam.
Too many better paying shops out there than this whopping $8 one. Their food would have to be equisite, which it clearly is not. The way this msc treats shoppers - letting jobs hang for weeks or more with no communication is simply unacceptable.

It actually backfires on the restaurant because I now have a very bad taste in my mouth for the run around with the shop. I'd never, ever eat there.

Just out shopping around...
@SteveSoCal wrote:

Errr...sample probably is my report in that case. It was a catch-up dinner with a friend I hadn't seen in a while. We ate slowly because we were chatting a lot.

I just read the report. It says, "I visited the woman's restroom shortly before 6:30 PM." So, I presume a female wrote it.
@kenasch wrote:

I had an application remain on the board for well over a month. The start date was this Thursday. It was dropped today with no word from the MSC either way. I see none listed now. I assume that kept it as an open app in case another shopper flaked. I know sone of you don’t agree that they do this but I cannot come up with any ither feasible explanation. Not a good policy on how to treat experienced, reliable shoppers but I’ll move on.

I believe that it is a well known fact that they, like many other MSCs, do leave all applications open after assigning shops. Some also leave shops open for additional applications after they are assigned.

The better method I have seen is the MSCs that update a shop to being assigned, allowing the option to apply as a backup shopper. This at least lets us fully understand the current status and purpose of it still being listed.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
@isaiah58 wrote:

The better method I have seen is the MSCs that update a shop to being assigned, allowing the option to apply as a backup shopper. This at least lets us fully understand the current status and purpose of it still being listed.

That is exactly how this MSC and Shopmetrics operate, though!

If you select just that shop in Shopmetrics with no ZIp code in place you can clearly see all 208 location, which ones have been assigned and which ones have not, and apply for any of them. I don't understand the assertion that the MSC leaves shops open after assigning them as fact when it clearly is not.

With over 200 locations nationwide every two weeks there are probably thousands of shoppers applying for these assignments, with some shoppers requesting multiple locations. I have 18 that show up in my ZIP search.

I would much rather have the applications disappear than receive an automated rejection notice for every shop that's declined, and expecting a single scheduler that has numerous other duties to send out personal emails to every shopper who doesn't get an assignment is not realistic. I sometimes can't even get an answer from them on questions about shops that were assigned to me...
I applied to this shop well over a month ago, and finally got contacted by the scheduler and was assigned it for this weekend. It's the deadline for the shop, so I guess they got desperate haha. This is my first assignment with the MSC.
Still waiting, how long oh maybe over a month.......I do keep getting their emails to do this job. starting to b a joke.

Live consciously....
When you have a pending application, the shop is not visible to you on the list of available shops. You loose visibility, there is no way to understand if it is assigned or not. If you cancel your application, the job shows back up on the list.

The sad truth is, several MSCs choose to leave assigned jobs hanging. Gathering additional applications, so the scheduler has backups to choose from if an issue arises. Removing the job with an automated rejection email, when the assignment email is generated, would not cause extra work for a scheduler.

@SteveSoCal wrote:

@isaiah58 wrote:

The better method I have seen is the MSCs that update a shop to being assigned, allowing the option to apply as a backup shopper. This at least lets us fully understand the current status and purpose of it still being listed.

That is exactly how this MSC and Shopmetrics operate, though!

If you select just that shop in Shopmetrics with no ZIp code in place you can clearly see all 208 location, which ones have been assigned and which ones have not, and apply for any of them. I don't understand the assertion that the MSC leaves shops open after assigning them as fact when it clearly is not.

With over 200 locations nationwide every two weeks there are probably thousands of shoppers applying for these assignments, with some shoppers requesting multiple locations. I have 18 that show up in my ZIP search.

I would much rather have the applications disappear than receive an automated rejection notice for every shop that's declined, and expecting a single scheduler that has numerous other duties to send out personal emails to every shopper who doesn't get an assignment is not realistic. I sometimes can't even get an answer from them on questions about shops that were assigned to me...

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
I de-activated and finally the emails will stop.

Live consciously....
@isaiah58 wrote:

When you have a pending application, the shop is not visible to you on the list of available shops. You loose visibility, there is no way to understand if it is assigned or not.

You do't lose visibility, isaiah. If you simply go to the "My Applications" tab, you can see all of your applications, and if it has been assigned to another shopper it will not be present on that list any more.
@SteveSoCal wrote:

@isaiah58 wrote:

When you have a pending application, the shop is not visible to you on the list of available shops. You loose visibility, there is no way to understand if it is assigned or not.

You do't lose visibility, isaiah. If you simply go to the "My Applications" tab, you can see all of your applications, and if it has been assigned to another shopper it will not be present on that list any more.

I think you lost track of my complaint. For this particular MSC, they assign a shop but leave all other applications in Pending status. If the shop is completed successfully, they remove the pending applications. This is very common with the Shop Metrics platforms. On Shop Metrics, if you have an open application the shop disappears from the Job Board.

For Sassie, the shop remains visible on the Job Board until manually removed or otherwise assigned, regardless of our having a open application. It does appear that once assigned, the pending apps are removed which is more shopper friendly.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
@isaiah58 wrote:

I think you lost track of my complaint. For this particular MSC, they assign a shop but leave all other applications in Pending status. If the shop is completed successfully, they remove the pending applications. This is very common with the Shop Metrics platforms. On Shop Metrics, if you have an open application the shop disappears from the Job Board.

For Sassie, the shop remains visible on the Job Board until manually removed or otherwise assigned, regardless of our having a open application. It does appear that once assigned, the pending apps are removed which is more shopper friendly.

I think you lost track of your own complaint...or didn't understand my answer;

@isaiah58 wrote:

...there is no way to understand if it is assigned or not.

In Shopmetrics, the main tab is your INBOX by default. There are also tabs for MY APPLICATIONS and OPEN OPPORTUNITIES.

MY APPLICATIONS will indeed list everything you have applied for that has not been assigned elsewhere. When it gets assigned, it will no longer be there and you will automatically be included as a backup applicant, but the shop will return to the job board in the OPEN OPPORTUNITIES as [BACKUP SHOPPER] highlighted in yellow.

That's simply a function of Shopmetrics.

If the shop remains in MY APPLICATIONS, it has not yet been assigned.
Steve,

I know how SM is designed. You are assuming it works a certain way. Maybe some MSCs leave applications pending after assigning a job? I would be the one that understands what they are experiencing, regardless of your personal experiences, interpretations or assumptions.

If you check, I never asked how SM works, as obviously each MSC has their own overrides, toggles, flags and switches.

@SteveSoCal wrote:

@isaiah58 wrote:

I think you lost track of my complaint. For this particular MSC, they assign a shop but leave all other applications in Pending status. If the shop is completed successfully, they remove the pending applications. This is very common with the Shop Metrics platforms. On Shop Metrics, if you have an open application the shop disappears from the Job Board.

For Sassie, the shop remains visible on the Job Board until manually removed or otherwise assigned, regardless of our having a open application. It does appear that once assigned, the pending apps are removed which is more shopper friendly.

I think you lost track of your own complaint...or didn't understand my answer;

@isaiah58 wrote:

...there is no way to understand if it is assigned or not.

In Shopmetrics, the main tab is your INBOX by default. There are also tabs for MY APPLICATIONS and OPEN OPPORTUNITIES.

MY APPLICATIONS will indeed list everything you have applied for that has not been assigned elsewhere. When it gets assigned, it will no longer be there and you will automatically be included as a backup applicant, but the shop will return to the job board in the OPEN OPPORTUNITIES as [BACKUP SHOPPER] highlighted in yellow.

That's simply a function of Shopmetrics.

If the shop remains in MY APPLICATIONS, it has not yet been assigned.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
Finally got one for August. I think the difference was selecting a Friday night. The shop date range included Thursday but the guidelines say it can only be Friday or Saturday nights. In the past I had been requesting Thursday (less crowded) and never got one assigned. Maybe that’s there way of seeing if you read the guidelines before selecting your desired date to shop.
@kenasch wrote:

In the past I had been requesting Thursday.

Has to be Friday/Saturday night. I think it's a function of the scheduling system that it shows start date as Thursday....so that's a big part of why you never got one assigned. They want you there at the busiest times.
The first time, I applied for Thursday and she asked if I could go on Saturday instead.

ETA: not because I’m amazing, but probably because nobody else applied for that location.

Edited 1 time(s). Last edit at 07/30/2018 11:36PM by SoCalMama.
Does anyone know the rotation for this shop? How long until I can shop the one 3 miles from home again? smiling smiley
@SoCalMama wrote:

Does anyone know the rotation for this shop? How long until I can shop the one 3 miles from home again? smiling smiley

Most dining assignments have a one year rotation. Wish it worked that way for their hotel/resort assignments.

Edited 1 time(s). Last edit at 10/16/2018 07:22AM by Professional Guest.
I finally did one a little over a week ago. It wasn't that hard and I got 100 on my first one so I was happy
Ughhhhhhh. What JAS said. Gross, dirty, food on my DH's fork, restroom gross, flying gnat. We picked at the food. Never again.
@Madetoshop wrote:

Ughhhhhhh. What JAS said. Gross, dirty, food on my DH's fork, restroom gross, flying gnat. We picked at the food. Never again.

I concur.

I do these when they ask - to build goodwill. I never apply. Odd, because based on what I've read on this forum, there seem to be numerous shoppers who would like these assignments, and I live in a major metropolitan area with at least six locations nearby. I've literally done all of them in my area.

If you think you're going to have amazing, authentic Chinese food, with gracious and thoughtful service, in a clean environment, you may be disappointed. Probably why they've instituted the audits.

Caveat emptor.
I tried applying for 4 months in a row to this and a few other "entry" shops with the MSC, and like others I was ignored. Oh well, now I ignore them, there are plenty of good chain restaurant shops in my area offered by another company that seems to be happy with me.

Orlando - lightly shopping NC
@Professional Guest wrote:

Probably why they've instituted the audits.

They were shopped by another MSC years ago and stopped those...then the service and cleanliness started a downhill trend.
Every location I have shopped has been lovely. All rainbows and unicorns here.
I've done three so far. Two were at the same location three months apart. It's not a long rotation.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
I ordered a cocktail during my shop. I reread the instructions and it states no cocktails. Will my report be rejected?
I once screwed up and ordered a cocktail at the lounge/table part of a bar and lounge shop for this MSC. I got scolded and my report score was definitely dinged, but the report wasn’t rejected. I think though they refused to reimburse for the cocktail too, even though I was well under the limit.

I kinda argued (mildly) because it didn’t actually say no mixed drinks at the table, it said “order another round of drinks” which I interpreted as being the same order as at the bar where a mixed drink was required.

Anyway, long story short the report was not rejected. But this was a totally different client - though same MSC.
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