I got a glass of water at a restaurant. When I picked up my glass, I saw black stuff all up and down the side; inside and out. It was disgusting and turned my stomach, literally. I've never seen such filth get set down on a table before (crud between fork tines, sure. Floatie in the water...okay. Not this...)
I pointed it out to my server, who told me word for word, "It's your fault. It looks like tobacco and you must chew and you got it on the glass." She refused to replace the water. She refused to move the glass from the table. I put it on the next table over (empty table) and it sat there the whole meal. She told me a second time later on that it was my fault. I have no idea what in the world she thought I was doing. Maybe she thought I was someone else who she had a vendetta against. IDK. EVEN IF it was my fault....I'm sorry, just get me a new glass, please. I mean, even when stuff IS the customer's fault at places, the staff usually fixes it for the customer....
I think she was trying to say that she would not have brought a glass out like that. But she did. I was not chewing tobacco. I never have chewed tobacco (okay...once in college on a dare). I did not get black stuff on that water glass.
I went back to the restaurant a week or so later and again within a month. And have gone back several times over the last couple of years. Never since have I seen that server again