Dear Luann,
Word to the wise as I see you are a newer shopper and we have all been there.... we panic atone point or another when we are starting off, but usually we are panic ping over nothing. We are unfamiliar m in new territory, etc, use this forum for guidance. Many schedulers, and clients read these posts. I would advise refraining from using schedulers names if your not admonishing them. A simple, does anyone know how I can reach a scheduler who I have been unable to reach would suffice. If you go to the companies site there is usually guideance. Be creative, if for some reason it’s an emergency and I haven’t been able to reach a schedule say for instance with this company, I would try reaching out to another scheduler, sometimes they can reach a fellow scheduler quickly. I remember panicking years ago over a bonus I was promised, and I was really upset. In the meantime a scheduler was calling asking for me to do another long distance shop, I ended up quitting, one schedulers even said they were going to write in my file since I said this was horse crap..., best advice I can give us pause, think before you write something, call, respond, etc. The schedulers are working 1000’s of shops... so keep that in mind when writing. Be appreciative to everyone, without our schedulers, editors, etc we would not have shops to do.