Scheduler Keep Changing Dates for Shops

There is one scheduler who keeps changing the dates for my shops every month. It is for different shops too. Has anyone else experienced this? It really is getting annoying considering that I work my schedule so that I can complete the shop on the original date. Some of the date changes have been conflicting with my schedule too but I also don't want to lose the shops.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More About Schedulers

What MSC ?

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

I had that happen to me one time...I emailed and said I would be able to go on the date I selected, but not the new date. It was changed back.

There is no way that I would allow a scheduler to change dates without my knowledge. If you allow this, the scheduler might think you don't care. Remember you are a contractor not an employee. They will get away with what you let them get away with.

@shopper8 wrote:

There is no way that I would allow a scheduler to change dates without my knowledge. If you allow this, the scheduler might think you don't care. Remember you are a contractor not an employee. They will get away with what you let them get away with.

It's ACL. They aren't doing it without my knowledge, but it is still a big annoyance that I originally commit to a date and every month they reach out that the date needs to be changed.

I would let the scheduler know to remove the shop from my log and to make sure he/she notes that the cancellation was not my fault. I would rather lose the shop than to put up with this repeatedly.

Sorry, only registered users may post in this forum.

Click here to login

Scheduler Keep Changing Dates for Shops

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine