No Response from scheduler

Would you guys not continue with a shop if you do not hear back from the scheduler? I applied for a shop on 9/15 and on 9/16 it was accepted for a completion date of 9/17. Once of the guidelines is very unclear and I've emailed the scheduler within an hour of the shop being accepted yesterday and today as well and received no response.
I don't want to proceed with the shop for it only to be rejected. What should I do?

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Call the MSC main number and ask to speak with shopper support.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

Anyone know phone number to Ipsos?? I have the exact same issue. Even emailed operations manager and nothing

@Tereceag wrote:

Would you guys not continue with a shop if you do not hear back from the scheduler? I applied for a shop on 9/15 and on 9/16 it was accepted for a completion date of 9/17. Once of the guidelines is very unclear and I've emailed the scheduler within an hour of the shop being accepted yesterday and today as well and received no response.
I don't want to proceed with the shop for it only to be rejected. What should I do?

Its too late now but for future reference you can probably get clarification on the guidelines on this forum. The only tricky part is being vague enough to not give away the msc and the store. This is my personal opinion but I would not shop without the guidelines being very clear..the only bad part is that the scheduler may not see it that way and it might cost you future jobs with that msc

Shopping Idaho and Oregon/Idaho border region.

I have the same issue. The directions pdf say one brand through out the doc, but the online instructions and scenario indicated another brand. Very frustrating not to hear back.

Yes, I proceeded once before I heard back, and it cost me much money. The title was Dinner/Bar or Brunch Evaluation. I did Dinner/Bar, then was told it was for Brunch so they won't pay. Not fair. I saw the "Brunch" only when I opened the report summary to start the report. Why do they give unclear instructions, sometimes outright contradictions? Our job is low pay and we are expected to scrutinize every little aspect of it lest we not get paid?

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No Response from scheduler

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