Last night, after hours for most msc especially since I am in the Pacific time zone, I started a report due in the middle of the night. I input the date of the shop at the top of the report and up popped a bright red warning telling me I did the shop on a black out day. My heart sank. This was a long involved report with about 90% no answers. I already felt bad enough doing the report as the server had been a nice guy. clueless in serving etiquette, but nice. I had checked those black out dates before applying and my date was not listed I thought but looking at the guidelines last night I noticed the dates were not stand alone as i remembered but dates with a dash to another date in the future. Had I misread the black out dates? The open window for the shop was 10/2-10/8 when I applied with none of the dates listed as blackout as I recall. But there in the guidelines last night there was my date. I was accepted and approved for the date I chose weeks ago and reminded several times by email.
It had been an unfinished meal as after two hours I had still not gotten a refill I wanted but I left anyway. Now I had a long report about no, no, no ahead of me. Would I be paid? Should I bother with the report? I shot off an email hoping someone on the east coast would read it at 1 AM there. No luck.
So I entered that horrible list of the no answers and sent the report in hoping they would take pity on me and accept the report done on a black out date due to my track record. Well this morning I heard that the list of black out dates was not for me but because of me as I had a shop in that window. Must have been a glitch in the computer program not being aware that my shop date was the one that triggered the black out date list.
All good in the end but it caused me a lot of anguish along the way.
Other stories to make you feel better getting off your chest? Warnings to others, help advice, good endings???
Post removed as it violates the Forum guideline which states, "Do not reveal the clients of mystery shopping companies".