Hello,
I live in a small town where shops are sometimes a bit of a drive for me. For this, I always search for shops with bonuses. I located 2 shops with this company with a decent bonus for each. I emailed the scheduler to ask if I could have them scheduled for the following day. I SPECIFICALLY asked for the bonused shops. The scheduler said "yes", just apply for the shops and they would go in and approve them. I go in, apply for the shops, email the scheduler back to let them know. I get an email back stating that shops were scheduled.
Since I usually have trouble with schedulers assigning the wrong shops I ask for, I double-check the shops, and the scheduler only assigned me the shops with the standard pay, not the bonus. The bonused shops are still in the applications. When I email this scheduler back, they are rude and said that I never requested the bonus shops. I email back asking them to refer back to my email and added that the bonused shops were still in the applications. They had approved new-round shops. Since they once again are rude and stated about the new-round shops, I ended up canceling the shops as the standard fee is not enough for me for the drive I have to make.
I can handle the rudeness but I am just frustrated because we as mystery shoppers are held to such high standards of paying attention to detail and not making mistakes but this scheduler just seemed to overlook any and all details I was trying to show them. They were unwilling to work with me and seemed very inconvenienced by my emails.
I have been mystery shopping part-time for over 10 years and I have never had a scheduler be so rude and overlook details like this. I am also scared this scheduler can hold a grudge against me and not approve me for shops in the future, even for standard fees.
Has anyone faced repercussions from a scheduler? Rude schedulers?
Thanks for reading.
(sorry the grammatical errors, writing in a hurry)
Edited 1 time(s). Last edit at 08/11/2020 08:38PM by Sherry55.