Who's done one of these? I completed one recently. After waiting for the follow up I submitted the shop a little over a week ago. It's still sitting there with the status 'pending validation'. Is it typical for them to take this long to be approved? This MSC is typically very fast with payments.

The last one that I did took about 3 weeks to get validated. The one before that only took four or five days. So I'm not sure why this one took so long.

I've done two; the first one was approved quickly, but not as quickly as most shops this MSC has. The second one was "pending validation" for a long time, ultimately to be rejected. However, once I showed proof that I had followed the guidelines as written, the decision was reversed, but that took a long time, too.

I think a week isn't anything to worry about yet, but if it goes much beyond that, I'd contact your scheduler to see if you can get any further information. I'd just say to double check to make sure all of your steps were followed exactly per guidelines and that you can document it if needed. Personally, I think--but have zero hard evidence to support my opinion--that the guidelines as written are not quite what the client wants. I don't know if they've been changed recently or not, but there was at least one instruction that's ambiguous and one sample email that's not at all what the guidelines call for.

Just as an FYI, the MSC has apparently had trouble with client approval on these shops. I think they've sent some rejected shops back to the client for another review to see if they can be accepted.

Thanks for the replies. I've actually done two of these. I just submitted the second shop yesterday so obviously it's still pending validation, too. Before I completed the shops, the scheduler sent an email with tips, and she said, as you have, that several shops have been rejected. So I spent a lot of time double checking and triple checking the guidelines. I'm really quite certain that I followed the guidelines exactly as written. I was surprised that with both shops I never received follow up from the stores. I'm wondering if that has anything to do with the slow approval.

I just did 6 five of them came back with a very good email waiting for the last one to be rated I submitted them all at once. I assume t you are talking about the I have a Rolex that needs repair one?

@komondor wrote:

I just did 6 five of them came back with a very good email waiting for the last one to be rated I submitted them all at once. I assume t you are talking about the I have a Rolex that needs repair one?

Nope. Different shop. I'd like to do one of the ones you mention, but none close enough to me.

@BirdyC wrote:

@komondor wrote:

I just did 6 five of them came back with a very good email waiting for the last one to be rated I submitted them all at once. I assume t you are talking about the I have a Rolex that needs repair one?

Nope. Different shop. I'd like to do one of the ones you mention, but none close enough to me.

There are 2 different shops, both done by international conglomerates. The one that needs repair is very straight forward and is done to check whether the store follows the company's guidelines. I had two locations that failed and actually put me in a waiting list and another that were going to do the work themselves. The other shop is done by a different MSC and it is a pain. On that one you have to contact the store with an email, before the visit.

I've performed 2 Rolex Shops (last week of September/beginning of October). The job status is still in 'pending validation' mode.

I did 6 shops and 5 have been approved still waiting for the last one to be evaluated.
The broken rolex shops were pretty easy and for 60 bucks it was a reasonable payment .

I thought about doing some repair shops, but two of them were on my side of the state (St. Louis) and the rest were 250 miles away in Kansas City. I put in an offer, but by the time the scheduler got back to me I had already filled the week in.

@BirdyC wrote:

@komondor wrote:

I assume t you are talking about the I have a Rolex that needs repair one?

Nope. Different shop. I'd like to do one of the ones you mention, but none close enough to me.

I hope they'll do another round of these. There were only two near me and near each other as well, but still too far to be profitable only doing those two.

How do the repair shops work? Do you just inquire about having a repair done, using a made-up scenario?

I've done both shops. The repair shops are very easy - the MSC sends you a watch, that you take it stating that it's not functioning properly. And you assess what the store says. There's also a part where you ask for a rare model, and see what they reply. Most of the stores take less than 10 minutes. Some of the stores, you will meet a watchmaker who is usually so passionate about his job that he will hold you 30 minutes or more in the store. However, I have learned a lot about watches so if you are into watches, it's a great gig. The MSC will usually give out more than one location, so there's travel involved - but that allowed me to explore more areas that I had never shopped and get some bonused shops on the way, so it's a win-win.

The other Rolex shops (multi-part inquiry) are pretty easy as well. but the lack of communication of the company on those made me stop. I did a total of 8 - 6 were validated and paid within a week. For the other 2, I never received ANY communication from the MSC - so after a whole month I reached out to them, and I was told the shops were rejected. But no one told me why. I threatened to take them to small claims if they did not disclose the reason why the shop were not accepted, and within a week I was paid. I do not mind at all having a shop rejected : if, as a shopper, I missed something in the guidelines, then of course it makes sense not to be paid. I will assume that every shopper with experience will have made a mistake at some point. But I can't stand having a shop rejected without any reason. To this day, I still don't know why those two shops were originally rejected...

That's very interesting to read. Thanks for sharing! i don't find these shops particularly difficult. A bit time consuming (if the company responds to the inquiry), but the compensation seems fair to me. I think my guard was up mainly because the scheduler had warned about rejected shops immediately after i was assigned. And these locations weren't very close to me. So I hate the idea of traveling long distances and putting a lot of time into something with a high rate of rejection. Especially if they don't even notify you of the rejection or tell you why! That's unbelievable.

As an update on my shops, my first one was accepted after about 2 weeks. The second is still pending but it's only been one week. And I just picked up a third because the shop fee got bonused nicely!

Do they send you an actual Rolex? Are you liable if it goes missing?

@charlhenri wrote:

The repair shops are very easy - the MSC sends you a watch, that you take it stating that it's not functioning properly.

@MSF wrote:

Do they send you an actual Rolex? Are you liable if it goes missing?

@charlhenri wrote:

The repair shops are very easy - the MSC sends you a watch, that you take it stating that it's not functioning properly.

Yes to all.

Sounds like a bit of a risky proposition. Would want it to be insured while in my possession.

@KateH wrote:

@MSF wrote:

Do they send you an actual Rolex? Are you liable if it goes missing?

@charlhenri wrote:

The repair shops are very easy - the MSC sends you a watch, that you take it stating that it's not functioning properly.

Yes to all.