@shopperbob wrote:
Helena,
I understand what you mentioned, BUT, I had not begun the shop. I was merely viewing the report to ascertain if there were any questions being asked that had not been covered in the guidelines.
I had the same issue with this about two years ago, and went back and forth with the scheduler trying to get at the information. As it turns out, I couldn't get the information I needed in time to do the shop. I wasn't going to go out "blind" on this shop, especially because it was a cell phone shop, and I had had a LOT of problems with those shops when they were done by the company that was taken over by the current company. Fortunately, the scheduler was understanding, and I didn't get a "flake" citation.
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.