98% of this webinar is for newbies! They should have had two webinars, one for newcomers and one for experienced shoppers. Her tone is too bossy, and the face of the fueling position is called a bezel, not a fascia. POP, we pronounce it Pop, not P.O.P. They offered questions that they made up and none were real questions we actually ASK! They did not cover any of the new items (to me). Then go back and watch the restroom section again. She says to check the restrooms while on the mystery shop, (but she says to check BOTH of them). My husband said somebody going to be dumb enough and try to do it and go to jail (a man checking the women's bathroom before the reveal). LOL What she should have elaborated on is the casements of the MID. Oh, yea we say Mid, not M.I.D. too.