Someone tried to add their number to my PayPal business account

I've recently started using my PayPal card for gas station and restaurant shops. PayPal sent me an e-mail asking me if I had added a new number to my account. I did not, and told them that. If anyone added their number to your account, would that give them access to it? Or this could be someone spamming PayPal with a number, hoping to get access.

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You should probably change your password.

Speaking of Paypal, yesterday I tried to sign in as I had received some payments from msc I wanted to transfer to my bank. Well I was locked out. I have my landline listed but Paypal now requires a smart phone number. I do not use my cell often so do not want any messages or whatever sent by text rather than email which I do look at daily. They refused to give me access and also refused to send me my money. So their policy now is no cell phone no paypal account. I will have to break down and change my number or I will not be able to mystery shop for many companies but I am not thrilled with so many companies making a cell phone a requirement to deal with them. I found out that 15% of the US does not have a cell but there are even more especially older people who have no idea how to use them beyond perhaps a phone call.
For john's concern, yes I would change the password unless this is a person you know and you had given them temporary permission. If so I would speak with them and have their number replaced with yours.

Did you verify that the message really came from PayPal? I've had a rash of emails that appear to come from every major social media website, Apple, Microsoft, banks, and a couple of other big companies I do business with. All of them are spam. You would be smart to open a new browser tab, log into PayPal, and see if there's a problem.

Happiness is not a goal; it is a by-product. Eleanor Roosevelt

Was the message verified as being from Paypal, such as with a blue circle or however your email program identifies that type of mail? If not, probably a scammer (especially if it uses a pretend "international" domain) Hope you didn't click the link in the mail. Scrutinize the text of the mail like a Coyle editor. Find any grammar, capitalization, or punctuation errors? Then, its a phishing email.

Edited 1 time(s). Last edit at 06/04/2022 09:28PM by KA047.

This was from PayPal, I checked the e-mail address where it came from. The links on the page lead to PayPal. I am moving some of the money out of the account just incase.

Don't follow any links in the email. Go to Paypal through the app or on your computer. If the email is a spoof, and you clicked on the link they provided to get to Paypal you just gave them all of your info and money.

CHANGE YOUR PASSWORD. Go through your account and clean out all your old information at least once or twice per year. And never click on a link in an email.

I logged into PayPal when I got home. None of my information has been changed and no other phone numbers were added to my account.

Those spam mails look real. Until I see the huge long list of recipients.

Paypal does have phone customer service you can call. I would try rather than following email links, etc. That way you can not only secure your account but verify the messages you have received.

I've been getting the same type of emails from "Amazon." My account has been frozen. The account I don’t have, I guess?

The cell phone is for two step authentication. Find out if you can receive a phone call to your landline instead.

@sandyf wrote:

Speaking of Paypal, yesterday I tried to sign in as I had received some payments from msc I wanted to transfer to my bank. Well I was locked out. I have my landline listed but Paypal now requires a smart phone number. I do not use my cell often so do not want any messages or whatever sent by text rather than email which I do look at daily. They refused to give me access and also refused to send me my money. So their policy now is no cell phone no paypal account. I will have to break down and change my number or I will not be able to mystery shop for many companies but I am not thrilled with so many companies making a cell phone a requirement to deal with them. I found out that 15% of the US does not have a cell but there are even more especially older people who have no idea how to use them beyond perhaps a phone call.
For john's concern, yes I would change the password unless this is a person you know and you had given them temporary permission. If so I would speak with them and have their number replaced with yours.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

Nope Honey they will only accept a cell phone
I spoke with two different live reps and then asked to be transferred to a manager. The manager told me the same thing and was the one who said there was no way to send me my money. I told her I was reporting the company to the feds for stealing my money. So now I am waiting to see what the feds say.

...and before someone gets burned with Zelle or a debit card, I will caution folks here not to use either of these financial "tools." While both are legal and supported by US banks, they have a history of abuse by scammers taking YOUR money. Be very careful with your online "presence."

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Someone tried to add their number to my PayPal business account

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