Perhaps there should be a public service message on TV about this? Who makes those/funds them anyways? (And if you're like Saul, run them during Murder She Wrote reruns so the elderly see them.)
I took a short term job in customer service for a national, mostly small town phone company. Problem is emphasis and bonuses were put on add on sales, not service.
I looked up my 85 year old uncle's account. Someone had "sold" him the most expensive unlimited home phone servive with every international plan added, the fastest most expensive internet package with every fraud plan available, and the highest TV package with every premium channel available.
His kids called him. He did call relatives in Europe once or twice a year. He checked e-mail and stock prices on the Internet and watched MSNBC, CNN and a couple of stock reporting shows.
He was being charged ovsr $250/mo for what they had sold him. My cousin called on his behalf and got the bill down to around $75 by cancelling everything he should never have been sold in the first place!
Why do people prey on the uninformed? That's rhetorical of course.