post office shops

Has anyone heard a clerk say AEROSOL in their spiel? It is listed in the prompter we must personally click on.

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I've done four shops under the new guidelines. All but the first one repeated the list with all the items.

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
Since that word was added I have been hearing the clerks give a fuller list than they did before but still do not usually use aerosoles as one of them. I often have wondered if some of the clerks are not sure how to pronounce that word.
I doubt very seriously if it's a lack of pronunciation.

@sandyf wrote:

Since that word was added I have been hearing the clerks give a fuller list than they did before but still do not usually use aerosoles as one of them. I often have wondered if some of the clerks are not sure how to pronounce that word.

A Dad shopping the Ark-LA-Tex and beyond.
@ShoppingDad wrote:

I doubt very seriously if it's a lack of pronunciation.

@sandyf wrote:

Since that word was added I have been hearing the clerks give a fuller list than they did before but still do not usually use aerosoles as one of them. I often have wondered if some of the clerks are not sure how to pronounce that word.

100%. They are union and “nothing” happens to them directly as a result of the shop.
About half have said it, I think the old questions are just rote and it will take a while before they remember the new word.
How many of the clerks say "We value your feedback, please take this short survey to share your experience"?

I rarely have them say that, most circle the QR code and say "Next".
Just real quick on these... You can do them up to the due date right? Like if I said I was going to do them on the 28th but have a chance to do them today---the 24th--they're cool with my doing them today, right?

Just be cool folks.
@Capurato wrote:

How many of the clerks say "We value your feedback, please take this short survey to share your experience"?

I rarely have them say that, most circle the QR code and say "Next".
I've never had any postal clerks ask that. I always answer "NO"!
@condorchristi wrote:

Just real quick on these... You can do them up to the due date right? Like if I said I was going to do them on the 28th but have a chance to do them today---the 24th--they're cool with my doing them today, right?
Yes, I've done that many, many, many times, and have never been questioned about it, and always paid for it. Hope they don't ever change that!!
I had the chattiest , friendly, charming clerk the other day. He must have been new as he was really by the book. He did everything like he should have including giving me an explanation of exactly what some of the terms meant when he told me about prices and arrival times etc. He asked me to "share my experience." But then the wait in line to get to him was a bit longer than usual as he was so meticulous.
I've had many tell me they value my feedback but just as many circle and say, "Survey at the bottm" period.

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The more I learn about people...the more I like my dog..

Mark Twain
Well, I did two regular PO shops today, and for the first time ever, BOTH clerks STOPPED half-way through their spiel asking if anything is fragile, etc. After they got the the phrase "potentially hazardous".........they quit! Right there! Both of them!!! That was strange. So I just reported it as it happened!
I tried to file my shop just now and the form would ask me "Why did you answer "no" to question XX. I answered "yes" to XX.... Why does everything suck?
@guysmom wrote:

Well, I did two regular PO shops today, and for the first time ever, BOTH clerks STOPPED half-way through their spiel asking if anything is fragile, etc. After they got the the phrase "potentially hazardous".........they quit! Right there! Both of them!!! That was strange. So I just reported it as it happened!

Almost all the time when I do these shops they only rattle off about half the items. But now it seems as long as they say Aerosols, even if they said nothing else, it is okay. Today's clerk was wearing a thick mask and her voice was so muffled under it I could not tell if she said Aerosols. Her voice was louder in the beginning of the long list but it petered out towards the end. But she was so great with every thing else and she did say the entire list up to the end. I just did not catch the last word. I gave her a yes.
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