Reminds me of a targeted apartment shop I had a few years back.
MSC said to log IIRC 6 attempts to reach by phone, then just go in person without an appointment.
6 utterly useless calls, no one ever answered. Left phone message every time, no one ever called back. So I drove the 100 miles. Called again on the way, still no answer.
My first question when I got there (which wasn't even a required question, LOL) was "Hey, don't you ever answer your phone?" (I was....irked. )
"Nope. I'm too busy to answer the phone. Don't have time to listen to phone messages, either."
And that's exactly what I put in the report.
Hell of a way to run a business.
I did get paid in full, but have NEVER attempted another targeted apartment shop.
@GinnyLynn wrote:
I've canceled a couple phone shops along the way when various MSCs decided that I would make an infinite number of calls to reach an unreachable target. One was an apartment manager who was clearly not answering the phone (and still hadn't after six attempts). That MSC's apartment call shops are now on my ten-foot-pole list. Another was to a target person with just as many attempts that I later found out had quit (and was not coming back), another on the ten-foot-pole list. A couple were completely unreachable because of perpetually unresolved phone system errors and issues. They are mostly good MSCs, but with some of them, you might as well hang it up if somebody up the ladder enters something incorrectly into the phone system.