trying to pass Rolex certification for phone shop and cannot! Help

I read all the guidelines- printed them and read them twice. Then used them to try and pass the exam Some questions are downright stupid- guidelines say if you call once and no on answers call back in 2 hours. If no one answers wait til end of day for call back??? How the heck can someone call back if you did not leave a message? Questions seem really stupid- I am not an idiot yet cannot pass. Has anyone else had this issue?

Edited 1 time(s). Last edit at 02/01/2023 10:34PM by SueW70.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

My husband and I were traveling in the car. Went over questions with him too. He has a chemistry degree. We agreed on all answers. Still failed. Email the scheduler and let them know you don’t know where you are going wrong.
I printed out the guidelines too and still failed the test.
Took me 4 tries - some of the answers are tricky
Where did you find test? I couldn’t find it. Thanks.
About to give up. Whoever made up the test needs mental help. The test is impossible to pass. This is a simple phone shop not a PHD dissection exam!
It isn't impossible - I got it on the 4th try. Look at the answers carefully, and switch the one or two that need to be changed - it keeps your answers from the previous try.
@IsaArcega2 wrote:

Where did you find test? I couldn’t find it. Thanks.

Once you have a phone shop assigned, you will have the link to the test on your shop log
Sorry, only registered users may post in this forum.

Click here to login