I have done two of these so far in so cal. at two different locations. They did not mention beer, chicken wings, upselling add ons, rewards or even the fact that I could pay differently. Personally I am more than happy not to have to turn down things I really do not want but I do understand the restaurant wanting their staff to sell more.
As for food , at one of the locations there was a 10 minute wait for the second entree to come out. I told my guest to go ahead and start but that wait was ridiculous. I mentioned it in the report even tho they did not ask.
In both cases even tho the staff did not do most of the service things on the form, I really thought both of them were great.
And for the PIzookie, both hbbigdaddy and I have the Pizookie pass. We paid $4.95 for an entire months worth of Pizookies for free once a day. The free one that comes when you sign up for rewards is a different issue. They should certainly allow that. As for the free Pizookie due to the Pizookie pass I am planning to ask about it before my next job. I would like to use that for my dessert order if allowed. The guidelines do not really mention the use of coupons or anything. BJ's is now selling the gift card where you get 20% off all orders in Jan and Feb is you purchase a $100 gift card. It was always allowed with the old company. Of course none (or most) of us really
do not need to buy another gift card after doing these shops and using the gift card from the last shop to pay for the next.