That's because different clients of the same MSC want the reports written different ways. The MSC isn't going to tell the client, "We have a uniform writing style across all clients and you're just going to have to get in line with the other clients." That's not how it works.@drdoggie00 wrote:
It's funny how nitpicky mysteryshopping@treatyoulikecrapMSC.com is for this client, yet they don't care when it comes to others. I know we'll never have uniformity across the board among MSCs, but at least let's decide one way or the other at each MSC and stick to it. This "which way do they want it on this one" thing gives me whiplash.