I'd add that just "looking" at the burger isn't enough. You're asked to judge the taste and "juiciness," so I'd think at least one bite is necessary since you can't judge those things by sight.@mfisherri wrote:
It is not recommended to blatantly lie on your questionnaire. Especially if you value continuing the partnership. If it's a hardship, just don't do the visits.
@MsJudi wrote:
If you report something as dirty or messy, you had better be sure you stayed for the full 15 minutes to see if it's cleaned up, which most of the time it is (around here anyway). And yes, I do believe they check the video if they get a low score.
@hamptonroadsva wrote:
With the comments here about using your phone while you are completing the shop, who remembers the instructions used to say don't take notes on your phone during your shop because you will be recognized as the shopper. This was years ago, but when I completed the shops back then, practically everyone in the dining room were on their phone at one time or another. Did they really think anyone using a phone was a possible shopper? If that was the case, they would be on guard from opening to closing, 7 days a week!
They want 50-300 characters on the service, 50-300 more on the burger, 50-250 more on the fries, a sentence on the bun, 50-300 on the cleanliness, 50-300 on the crew "enthusiasm" if you score less than 5, and 50-300 on overall impressions. Not onerous by any means but a lot more than "a sentence."@Morledzep wrote:
Has the 5G shops changed that much in the last couple years? The only narrative that I remember is a sentence about the food in a couple places. There were no paragraphs or tons of typing..
@KokoBWare wrote:
Not onerous by any means but a lot more than "a sentence."
@Morledzep wrote:
Has the 5G shops changed that much in the last couple years? The only narrative that I remember is a sentence about the food in a couple places. There were no paragraphs or tons of typing..
@SueW70 wrote:
I wait until I get home to do the report.
Not sure what your point is. I specified that I didn't think the requirements were burdensome. I was just responding to the idea that it's just "a sentence." I'd also add that at least where the service, cleanliness and overall impressions are concerned, a good response should be more than 50 IMO.@CoolMusic wrote:
@KokoBWare wrote:
Not onerous by any means but a lot more than "a sentence."
That one sentence is only 5 characters short of the minimum. And it would only be 4 short with a comma before the "but", which is standard usage.
These reports are not narratively intrusive in my book.