Five Guys stay 15 minute rule

apparently koko writes shorter sentences than I do.

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A complete reply IMO is a few sentences not just one line. I do not think the client wants one line sentence replies. I consistently provide details as an example the juiciness of the burger, the freshness of the toppings, the assembly and wrapping of the burger, the temperature and amount of salt on the fries, etc, I make mental notes and then come home and attempt to write a report that paints a picture of the experience. I assume those who do their reports in the 15 minute time write minimal details.

Edited 1 time(s). Last edit at 04/24/2024 12:41AM by OldmanJames.
Perhaps I'm old school, but I don't think reports for an unrevealed shop should ever be done on the premises.

If your path dictates you walk through hell, do it as though you own the place. -unknown
Try the online order shops if you don't feel you can stick around for 15 minutes. But even with those they ask you to try a few bites of food before leaving in case you decide not to dine in. Don't forget that when you dine in you can get free refills on your drink, and sometimes watching the crew work on numerous orders (especially a super busy location with 10 or more working in the kitchen) with fun music playing in the background is quite a sight to see. Your visit to the restroom plus checking the exterior is also part of that time after getting your meal. Take a break, enjoy your food, and relax for a bit.
My point is the narratives do not require "a lot" more than a sentence.

A couple of compound sentences will usually satisfy the requirement.

That's not "a lot" compared to narratives required by other companies IMNSHO.

Have synthesizers, will travel...
@OldmanJames wrote:

A complete reply IMO is a few sentences not just one line. I do not think the client wants one line sentence replies. I consistently provide details as an example the juiciness of the burger, the freshness of the toppings, the assembly and wrapping of the burger, the temperature and amount of salt on the fries, etc, I make mental notes and then come home and attempt to write a report that paints a picture of the experience. I assume those who do their reports in the 15 minute time write minimal details.

Personally I find the Five Guys shops rather silly. Either the MSC or client just wants perfect reports...I have rarely had to provide poor ratings, but when I have it seems inevitably I get questioned as to the accuracy and reasons behind the ratings. So I give them factual observations and I meet the required narrative, but I certainly don't go into great detail. If they want that they can change the form...or better yet, increase the shop pay rather than the recent decreases.
@CoolMusic wrote:

My point is the narratives do not require "a lot" more than a sentence.

A couple of compound sentences will usually satisfy the requirement.

That's not "a lot" compared to narratives required by other companies IMNSHO.
Deleted. Not worth it.

Edited 1 time(s). Last edit at 04/24/2024 02:18PM by KokoBWare.
On line shops require nearly everything the dine in shops do in terms of reporting- looking at the crew, checking for cleanliness, going to the rest room, reporting on timing and quality of food. I have done on line shops- and find myself walking around and looking at things going to the rest room whereas the majority of people who ordered on line get the bag and walk out the door without the observations. Report is just as long. I make sure I check on everything required and often will sit and take a bite of the burger and have a few fries before getting my soda hitting the rest room and leaving.

Edited 1 time(s). Last edit at 04/24/2024 04:42PM by SueW70.
@SueW70 wrote:

On line shops require nearly everything the dine in shops do in terms of reporting- looking at the crew, checking for cleanliness, going to the rest room, reporting on timing and quality of food. I have done on line shops- and find myself walking around and looking at things going to the rest room whereas the majority of people who ordered on line get the bag and walk out the door without the observations. Report is just as long. I make sure I check on everything required and often will sit and take a bite of the burger and have a few fries before getting my soda hitting the rest room and leaving.

I often go a few min early and go to the restroom before announcing myself and if I feel self conscious make a comment about washing my hands before digging into the fries which honestly -- who doesn't eat those in the car. Gives time for observations
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