I avoid that scenario because I feel foolish saying that I have no clue what I am shipping. They are supposed to refuse to ship unknown contents and I am alarmed to hear that you found a PO where they consistently ignore safety protocols.@Capurato wrote:
My hazmats always get mailed. I use the shipping for mom, I don’t know what’s inside. Most of the time the clerk shakes it, sends it ground and calls it a day. One time the clerk sent it priority.
I give very minimal effort. I usually give them high marks and only really time the wait.
@Deedeezthoughts wrote:
I avoid that scenario because I feel foolish saying that I have no clue what I am shipping. They are supposed to refuse to ship unknown contents and I am alarmed to hear that you found a PO where they consistently ignore safety protocols.@Capurato wrote:
My hazmats always get mailed. I use the shipping for mom, I don’t know what’s inside. Most of the time the clerk shakes it, sends it ground and calls it a day. One time the clerk sent it priority.
I give very minimal effort. I usually give them high marks and only really time the wait.
They don't tell us the "correct" outcome so my educated guess is that ground service is acceptable for some of them because they mostly focus on what questions were asked and what services were offered.@Capurato wrote:
They don’t get disciplined or coached individually so there is no real incentive to care.
I think the idk scenario is the easiest. I’m just the drop off person. I did have a clerk open it once. Smh.
Are they supposed to reject all the shipment scenarios?
Mine didn't go that route. Yet. I have watched them clearly reading something lengthy on their screen and there will be a long pause while they do. The questions they asked have been pretty consistent so I thought their messaging must be clear enough but maybe not? The ones I have encountered just verified it was for a laptop (presumably judging size based on that?). They wanted to know that it was new, in the original packaging, and not in a device (the last one I chuckle and say, "Nah, I didn't buy him a new laptop, just the battery to fix his old one."@sandyf wrote:
I did the battery a few times but the last time the clerk was asking me all sorts of very technical questions about the battery...Not Q about lithium vs other or size. I got the impression she would have sent it ground if I knew any of what she wanted but I am not a computer genius and did not even understand the questions.
@Deedeezthoughts wrote:
Mine didn't go that route. Yet. I have watched them clearly reading something lengthy on their screen and there will be a long pause while they do. The questions they asked have been pretty consistent so I thought their messaging must be clear enough but maybe not? The ones I have encountered just verified it was for a laptop (presumably judging size based on that?). They wanted to know that it was new, in the original packaging, and not in a device (the last one I chuckle and say, "Nah, I didn't buy him a new laptop, just the battery to fix his old one."@sandyf wrote:
I did the battery a few times but the last time the clerk was asking me all sorts of very technical questions about the battery...Not Q about lithium vs other or size. I got the impression she would have sent it ground if I knew any of what she wanted but I am not a computer genius and did not even understand the questions.
I've only had one where I was sure they didn't do what they should. It was a packing and shipping place and they skipped asking the hazmat question altogether. They asked how big a hurry I was in to get it there, I said it's Christmas presents but there are a couple weeks yet. They selected everything for me and sent it ground with no questions and no warning labels.
@emm2131 wrote:
$15 for shipping is worth $15 to me. Last week I shipped 4 packages which would have cost me $52. I picked convenient locations. I made the minimum fee. Worked for me!
@Deedeezthoughts wrote:
I've sent a lot of packages in the 3-5# range. As long as it's over the minimum weight and not "oversized", they don't care.
@catmom23 wrote:
I sent one 3 weeks ago that was 3.5 lbs. There is no issue as long as it is over 1.5 lbs and max 12” on any side. I ended up only making .20 since over 2# Will almost certainly cost more than $15.
This is covered in the guidelines. If you don't know, then there are surely other details you missed. I suggest reading the whole thing before trying again. Once you have it down, it's easy. But there are a lot of details.@Pokaluk46 wrote:
For the laptop battery scenario, what are we supposed to say? That it is outside of the device, and the battery is new in the original packaging? I think I had one rejected by the USPS clerk because I said the battery was still in the device. And the MSC rejected the shop commenting that the box size didn't even match my laptop scenario.
@metro25782 wrote:
From a taxpayer’s point of view it was rather nuts that they were paying $150 for a mystery shop (if the USPS was the one actually paying it).
@sandyf wrote:
@metro25782 wrote:
From a taxpayer’s point of view it was rather nuts that they were paying $150 for a mystery shop (if the USPS was the one actually paying it).
Do you mean that is how much the msc gets per completed job? Where did yoiu get that info from? It would be interesting to us shoppers to know what the msc earns on each job.
@Rho wrote:
thermometer scenario should be straightforward; but not all Postal workers understand they can be sent Ground. Batteries are entirely formulaic. I have been asked to ship a battery to my son with his written instructions thus I have a list I can look at to review what I put in the box *~) when asked by a clerk.