My car broke down last week. I e-mailed all the schedulers/MSCs that I had shops scheduled for this week. I got replies ranging from "WHEN can you complete the shops?" to "We're at deadline, and have removed the shops from your shop log". Annie Farley at Alta, though, e-mailed that she was sorry I was having trouble, she has rescheduled my shops, and to let her know if I need them extended further out.
WTG, Annie, treating shoppers like real people!
Just hope my car gets fixed in time to get the shops done for her!
WTG, Annie, treating shoppers like real people!
Just hope my car gets fixed in time to get the shops done for her!