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Alta360

June 06, 2018 02:40PM
My car broke down last week. I e-mailed all the schedulers/MSCs that I had shops scheduled for this week. I got replies ranging from "WHEN can you complete the shops?" to "We're at deadline, and have removed the shops from your shop log". Annie Farley at Alta, though, e-mailed that she was sorry I was having trouble, she has rescheduled my shops, and to let her know if I need them extended further out.

WTG, Annie, treating shoppers like real people!

Just hope my car gets fixed in time to get the shops done for her!
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More Discussions About Alta 360 Research (All Companies)
June 07, 2018 04:08AM
That’s great! I’ve had communication with a few schedulers from there as well and they are very helpful and friendly!
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June 07, 2018 07:36PM
I work with this company. The agents are very understanding. I have health and car issues that have hampered me sometimes, but I get them re-scheduled with no problem.
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June 21, 2018 03:37AM
regarding Alta 360 - YMMV...while they 'appear ' to be thoughtful at times..... they have also been known to delete shops previously awarded at a higher rate (after they asked for and accepted offers), when a lower offer comes in a few days after the fact....I had read about it on these forums but then it happened to me....kinda makes it hard to schedule oneself! Chalk that up under a MSC trying to make a few extra bucks.
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July 03, 2018 06:29AM
I dump companies and/or schedulers that treat shoppers like low-skilled "objects." I only work for good companies that are understanding that shoppers have lives as well. There is more than enough work to reward only the good companies with my time.
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August 03, 2018 03:41PM
I've had positive experiences, working with Alta360.
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August 16, 2018 04:02AM
I'm so happy to hear this about Alta360.

I have just done a few shops for them...glad to hear they treat us well. Will make me shop them even more smiling smiley
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November 02, 2018 02:28AM
Annie us fantastic to work for
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January 05, 2019 05:11PM
Annie is awesome and truly cares about people and their situations when they arise as we all know life happens.
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