I self-assigned a bonused shop. The SASSIE assignment email listed Amy as the scheduler. So, when I received a shop cancellation notice, I emailed Amy to ask why the shop was cancelled. When I had not received a reply after several days, I emailed Amy again.
It turned out Amy was not the scheduler for the shop. (I do not know why her name and email were on the shop assignment and cancellation emails.) In spite of not being the scheduler for the shop, she went out of her way to help me. As a result, I was able to complete the bonused shop.