MARKET FORCE FIRED ME BECAUSE I RAN A MS COMPANY 30 YEARS AGO

In my opinion, this discussion should be removed. Dissing people like this on a forum is totally unprofessional and should not be allowed.

And no, I don't have anything to do with the MSC that is being unfairly chastised here.

Amy Mears
Project Coordinator
Confero, Inc.™
Customer Experience Research, Rewards, Results
www.ConferoInc.com

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Wow

Amy Mears
Project Coordinator
Confero, Inc.™
Customer Experience Research, Rewards, Results
www.ConferoInc.com

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Edited 1 time(s). Last edit at 12/09/2011 03:23PM by amym.
To much coffee seems to be the reason. Decaf has its advantages smiling smiley

Don, Las Vegas

MtlShopper Wrote:
-------------------------------------------------------
> Michelle45 Wrote:
> --------------------------------------------------
> -----
> > Anyway, drop it. I have been a shopper for 22
> years when
> > they were Shop'n Chek and I've always been
> happy
> > with them and Simone.
>
> We would but you're the one who brought it up.
> You may (or may not) be a long-time shopper - who
> cares? It doesn't give you the right to be rude
> on this forum, or to the rest of us. If you have
> a problem with a member, take it up with them
> directly via PM. We don't care to be involved in
> your little high-school drama.
>
> Gosh, what's been going on around here lately?
Wow....i was so put off i posted twice. I need some coffee!

Amy Mears
Project Coordinator
Confero, Inc.™
Customer Experience Research, Rewards, Results
www.ConferoInc.com

Find us on Facebook: [www.facebook.com]

Follow us on Twitter: [twitter.com]


Edited 1 time(s). Last edit at 12/09/2011 03:19PM by amym.
I was removed twice from MF merchandising. Both times I called in, spoke with the Help Desk Manager, referred to my perfect record with them, which she could see, the 2000+ jobs I had done, and the fullness of the situation, and was reinstated. MF can be just that(ok, I'll keep it clean) but when you get the managers on the horn, things can happen.
It is a full moon; ssw it last night! lol

I've had a few run-ins with MF plus was deactivated once, but all-in-all, I do the most work with them and just make sure I explain everything to them that happened somewhere in my report if there was the slightest negativity. I even explain why I didn't call a location if it's somewhere I frequent and we're supposed to call ahead.

If I get an email regarding a shop that needs clarification, I get it done asap and very seldom do I get anything else. One shop comes to mind about the employees not being dressed correctly. I received two inquiries and had to describe what they were doing, where they were, how did I know they were employees, etc. But I sent the info back and heard nothing else about it.

I would have never told any MS company I used to have my own, it's none of their business!


AustinMom Wrote:
------------------------------------------------------


> MtlShopper Wrote:
> --------------------------------------------------
> -----
> > Michelle45 Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > Anyway, drop it. I have been a shopper for 22
> > years when
> > > they were Shop'n Chek and I've always been
> > happy
> > > with them and Simone.
> >
> > We would but you're the one who brought it up.
> > You may (or may not) be a long-time shopper -
> who
> > cares? It doesn't give you the right to be
> rude
> > on this forum, or to the rest of us. If you
> have
> > a problem with a member, take it up with them
> > directly via PM. We don't care to be involved
> in
> > your little high-school drama.
> >
> > Gosh, what's been going on around here lately?
>
> Maybe it's a full moon?

"Trust in the Lord with all your heart..."
Market Force pays very little, and when there are any questions they never have taken care of it. They care very little about their independent contractors, and they'll ask you go way out of your way for very little pay, and they're willing to not get the assignments done for their clients if they don't get to keep a big wad of what they're getting paid.

They are not a very good company to work for.
I have worked with MF for several years and have always found the schedulers and editors fair. I have never been stiffed on a job nor have my reports been questioned. When schedulers from MF have contacted me they are professional and friendly. It is truly too bad this Mystery Shopping Forum has turned into a place where more than a few shoppers come to whine, complain and bad mouth companies. Revealing names truly is unacceptable. So much for the confidentiality we as Mystery Shoppers are expected to adhere to!
I have had issues with other companies but would NEVER mention them by name. It's unprofessional.

PS
I hope shoppers following this thread have noticed that schedulers from other MS companies are following this thread...You could get yourself black balled for revealing confidential information!

Good Luck!
Happy Hooker Wrote:
-------------------------------------------------------
> If they don't pay you and you did your assignment,
> don,t get mad get even. I even charge them extra
> for my troubles. Of course they don,t know it but
> who cares I am ahead of the game.
>
> --------------------------------------------------
> -----
> > I am desperate. I just came out of bankruptcy.
> I"m
> > fighting foreclosure and I needed every job and
> > every penny. I did dozens of shops for Market
> > Force and did them all well. I had an issue
> with
> > one report that they did not want to pay me for.
> I
> > told them that I used to run a mystery shopping
> > company 30 years ago and understood that some
> > people try to cheat but I was not one of them.
> > They fired me mostly because I said they were
> > cheating me but they used the excuse that I had
> a
> > company 30 years ago.
> > Be careful. I begged them to reconsider but a
> > snide lowlife named Simone who I told about my
> > awful situation and begged for the jobs told me
> > they thought it best to remove me. Simone has a
> > cold heart.
> > Be careful about doing jobs for them. The use
> > almost any excuse to not pay you and I believe
> > they use the reports anyway even though they
> don't
> > pay you for it.
> > Any company that would fire a person down on
> their
> > luck and use the excuse of a "conflict of
> > interest" over 30 years ago would stoop to
> > anything. I stand ready to back my statements
> with
> > copies of emails and facts.


LOL, only you would write this. I see you found the forum.

I don't do many shops for them anymore because they decrease the pay and have grouped up with their sister company. I don't even get emails from them too much. After certified tried to screw me over with pay, I just go to other company's. And yes I have to say I stayed pretty calm on the phone considering they hadn't paid me for a long time.
geauxcj Wrote:
-------------------------------------------------------
> Eh?
What he does is the next time they offer him a job he asks them for more money. If the job is normally out of his way, he will take the job for more even though he may be going in that direction. Market force is not nearly as bad as it's sister company certified, but since they have changed a lot of both company's there have been a lot of changes.
Not in regards to this thread, but in general, if someone has a legitimate problem with a company and does not mention the name what purpose does it serve? With no useful information for another shopper to consider then it is just whining.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Update on Market Force. Well, I begged for another chance. I have my pride but when you are desperate and need all the work you can get you swallow your pride and do what you have to do. Market Force made sure I ate my pride and plenty of it. A woman named Midge called me and acted like she was on my side and said we should be able to come to a solution. I told her I apologized if I made any personal attacks but I was desperate and needed the work and felt Simone was cruel for taking a small remark about a job I had 30 years ago and using it to deactivate me. Midge said that using a job 30 years ago probably was a mistake and that those guidelines would be reviewed. She said they might "consider" reviewing my situation if I apologized to Simone, dropped my claim with the BBB and removed my blogs about them. I apologized to Simone, I dropped my claim with the BBB, I even sent a letter of apology to Market Force and Midge. That was not enough. Midge wrote and wanted the blogs removed. I told her flat out that I had done plenty to show remorse and that this whole situation was not my fault in that it was Market Force firing me over a 30 year old job that precipitated this whole thing. I told Midge that I would not be able to remove the blog and that I would not even consider changing the blog until there was some development. I told her I would not lie about them being nice to me since they still did not re-instate me.I told her that tonight I would be going back on the blog here and reporting for better or worse whatever Market Force decided so it was in their hands how the story is updated. She accused me of going back on my word, of being less than honest, and get this as this is the worst and it is a direct quote,"you are acting once again with anger and the belief that we owe you something for all the bad luck and failings you have had in life.". Imagine that? She actually said my "failings" in life. I told her that I thought that was hurtful and awful and that I had several successful business ventures over the past 40 year, had raised a family in a modest house on Long Island, New York and did not consider that my life was filled with "failings" just because I had fallen on hard times like millions of other Americans.
She wrote me a terse letter and said she wanted nothing more to do with me but that she would reinstate me and that I would be under a microscope to be sure.
Well, I must say THANK YOU to all the good people at Mystery Shop Forum for your support. I firmly believe that you all helped in getting me reinstated.
Now for the kicker. Last month there were literally dozens of shops within 10 miles of my home offered to me by Market Force. Now that I am "re-instated" I just logged on and found 116 assignments on my page that I could accept. Get this, suddenly, 67 are from out of state (Pa, CT, NJ, and as far away as North Carolina for $10), there were an additional 37 at one airport 2 counties over, a couple upstate approx. 2 hours away ($10) shops and that left only one in my area. I took it as beggars can't be choosy. So that is the story and I hope everyone learned from it. I know I did.Especially from Ernekegl and Strevel who basically said, don't be so fast to give out information. Yup, if I had not mentioned a job 30 years ago Market Force would not have had the ammo to deactivate as I did dozens and dozens of assignments without a hitch. Live and learn...the hard way.
I'm sorry to hear that you caved in to them...there are so many MSCs out there you could shop for that treat their ICs with respect...after all they need us more than we need them, believe it or not...

I'm not sure if you are referring to MFI or CFA which is a subsidary of MFI...this sounds exactly like something that would occurr at CFA...

I had a similar encounter with CFA...I was deactivated without an opportunity to give my side of the story...I too was told to talk to a manager...after several phone calls and emails...I decided the hell with this...it's their loss not mine...

CFA seems to have too many schedulers that are power happy...I once reminded one scheduler who was extremely rude that...be it not for we ICs in the field...there would be no need for his/her job of answering the phones...I commented that their jobs could easily be out sourced to some distance place like India...but it would be most difficult to out source the field hands and if I were in their shoes I'd be nicer and more respectful to the ICs.

Please checkout some of the other MSCs listed on this forum...you deserve better...If what you'ev reported is true...theres no amount of money that would allow me to shop with them ever again...

A wise person once stated that the best thing that ever happened to them was being FIRED...somethings happen for a reason that is sometimes a good thing...we just can't see it at the moment...best of luck to ya...
It's a fact of life in the fieldwork business....you will most likely work for both Marketforces (blue and purple). If you do any amount of work for them, you will also most likely have some sort of issue with them and may even get fired. Many, many people have been deactivated for what seems sometimes to be the most arbitrary reasons. Read the message boards and you will see the stories. As mentioned on this discussion, many people also get reinstated, mostly due to the volume of great work that they do for Marketforce versus the one shop that had an issue with it causing the deactivation. Just realize going in that some day you will be faced with having to deal with them.
I just started msng and have done 3 shops fore Marketforce so am waiting on my first payment. I don't think I would have gave that information out though.
In the interest of being fair, Midge has contacted me and said the reason I did not see any <client> shops was that they had banned me from those shops. She said in the Holiday spirit she would lift that ban. Keep in mind I did nothing to cause this situation but be honest about a job 30 years ago. Well, there was only one more job locally from that lifting of the ban but now I have 2 assignments and that is again better than none. Midge told me that they release them in batches and that I probably would see more and have more opportunities.
Midge seems to be at least trying even though she insulted me on a personal level. It is funny that she attacked me on a personal level as she accused me of doing the same in my blog. One would have thought she would have been more professional especially since she point that fact out. Anyway, I am grateful for Midge being the only person so far at Market Force to be reasonable and I do appreciate that and wanted to post this update. Again, thank you all for the kind words and encouragement. There is no doubt in my mind that Market Force would never have thought about reinstating me if it were not for this blog and the support and response from it. I urge everyone to read WWGD, What Would Google Do, a book that expounds on the power of the net and how the "people" now have the power to force the biggest companies to listen and act on their behalf. My situation is a perfect example. It is a great book and has changed my thinking a lot.

edited by Moderator for Forum rules violation
LisaSTL Wrote:
-------------------------------------------------------
> Not in regards to this thread, but in general, if
> someone has a legitimate problem with a company
> and does not mention the name what purpose does it
> serve? With no useful information for another
> shopper to consider then it is just whining.


I absolutely agree. What is the point. Where is the power in not naming names. Our power lies in the naming of names. The companies themselves don't want you to name names because that is the only thing that hurts them. Don't listen to that other individual. Name the companies and force them under the light of truth. Don't let them hide. Bring out the injustices for all to see. On the other hand, we all have an obligation to be honest especially because of the power we have on this forum.
By the way, congratulations to whoever started it. This is a great forum and has helped me win a victory over Market Force.
eastcoastsuzy Wrote:
-------------------------------------------------------
> i can't believe this thread

Just out of curiosity...what is it you can't believe and why?
> In the interest of being fair, Midge has contacted
> me and said the reason I did not see any McDonalds
> shops was that they had banned me from those
> shops.

Atleast they told you why you weren't seeing them anymore. I emailed and asked why I hadn't seen any in quite a while as they used to be emailed to me every week and I got a really snotty email from someone whose name I can't remember (wish I'd save that email) and was basically told it's none of my business why I'm not seeing the shops anymore. I haven't done a shop for them since and am now looking for new MS companies. I was eating way too much McD's anyway. LoL.
I'm sorry everyone, but this thread is really, really something. Almost a Hallmark moment. Just my opinion.
Know what I think? I think it is funny that EastCoastSuzy and Eric read 2 pages to find out they don't like the thread. Folks, you could do something positive and tell everyone why instead of just bitchin.
At least others are trying to help one another. What exactly is your contribution?
HARDTOFINDMUSICANDMOVIES Wrote:
-------------------------------------------------------
> Know what I think? I think it is funny that
> EastCoastSuzy and Eric read 2 pages to find out
> they don't like the thread. Folks, you could do
> something positive and tell everyone why instead
> of just bitchin.
> At least others are trying to help one another.
> What exactly is your contribution?
...................................................

AMEND...AMEND!!! I concur 100%
Hardtofindmusicandmovies,

Your post actually drew me in because I wanted to provide my two sense. I find it to be so distasteful and crazy how some of these schedulers and even employees of these mystery programs behave. I don't fault you for doing what you need to do to make money, but if I were you I would have cursed those SOBs out, chucked the deuces, and kept on walking. You said beggars can't be choosers, but just remember you are not begging these mystery programs. You are providing THEM with your services and in turn, you get paid for it (very little at that). Forget about "don't bite the hand that feeds you." IMO, if that hand disrespects me, I most certainly have the right to bite it off, chew it up and spit it right back. I'm VERY turned off by MarketForce now!
I never said that I didn't like or dislike this post, Hardtofindmusicianmovies. I said that after reading through all of the 2 pages of posts, it is quite something to read. I think you read into my post just a little bit too much.

Stop being so sensitive.
OP, you've violated your ICA with Market Force by naming a client a few posts above. I'd think that you'd be more careful after going through this ordeal.
shhhitzasecret Wrote:
-------------------------------------------------------
> Hardtofindmusicandmovies,
>
> Your post actually drew me in because I wanted to
> provide my two sense. I find it to be so
> distasteful and crazy how some of these schedulers
> and even employees of these mystery programs
> behave. I don't fault you for doing what you need
> to do to make money, but if I were you I would
> have cursed those SOBs out, chucked the deuces,
> and kept on walking. You said beggars can't be
> choosers, but just remember you are not begging
> these mystery programs. You are providing THEM
> with your services and in turn, you get paid for
> it (very little at that). Forget about "don't bite
> the hand that feeds you." IMO, if that hand
> disrespects me, I most certainly have the right to
> bite it off, chew it up and spit it right back.
> I'm VERY turned off by MarketForce now!


Yes, I understand and in better times I would have done just that but with my house on the line I need to get every penny and if it means,and it has, that I must swallow my pride for now, I will do what I must for my family. I won't forget what was said and done. Market Force has paid for this insult by all the bad news it was given here on this forum. They will pay more as time goes on until they realize what you said and that is that WE are valuable to them and they should not treat us like disposable dirt. We are humans and deserve respect and dignity and hopefully Market Force and all the other companies like them who read this forum will take note and change for the better of us all. I am a good worker and soon others will give me work and in the meantime my business with the name above is getting stronger every week. I won't always have to beg for work. Again thanks to all who are supporting me here and thanks to whoever started this forum for giving us a voice and power.
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