Well, u would think the company would stop giving fc work and money.

As far as news in UT call channel KUTV2 and ask for Gephart. He does a lot of scam businesses. I did a carpet shop a few years ago but I was paid without problem. It might be because I lived in the same state.

cherylc Wrote:
-------------------------------------------------------
> Well, u would think the company would stop giving
> fc work and money.


RIGHT ? Which makes them suspect to me.

Hi Emily,

I too did carpet cleaning shops several years ago and was paid. That is why I was not concerned when I did the one in January, for which I was NOT paid!


emily.palmer@acloserlook Wrote:
-------------------------------------------------------
> As far as news in UT call channel KUTV2 and ask
> for Gephart. He does a lot of scam businesses. I
> did a carpet shop a few years ago but I was paid
> without problem. It might be because I lived in
> the same state.

cherylc Wrote:
-------------------------------------------------------
> Well, u would think the company would stop giving
> fc work and money.

I emailed Mr. Quinlan to ask about that. Here is his response:

I am unaware of any new jobs through Franchise Compliance in the past few months. I can only assume that these postings are old and not being managed. We do not provide any new work to Franchise Compliance today.

o Edward Quinlan

VP Franchise Services, Chem-Dry

ed.quinlan@hrisupport.com

800-841-6583 x 1077

Direct: 435-890-1077

Cell: 435-760-7081

Fax: 435-755-0021

Find your local franchise: [www.chem-dry.net]

It looks like COIT another carpet cleaning company located in Kentucky has hired FC for mystery shopping. According to the youtube video COIT has been in business for 60 years. Maybe someone should contact COIT headquarters/CEO. If I was in business for 60 years I would not let some MSC put a negative adventure to my excellence name.

Thanks Sojo. I just submitted information about how they are ripping off shoppers on their website. Anyone else want to do the same, here is the link to COIT's website:

[www.coit-cleaners.com]

I would gather the client list from all postings on FC's Sassie postings and suggest that ALL shoppers (even ones who are not owed money) write corporate headquarters to let them know they are doing business with someone who is unscrupulous.

Shoppers need to stick together and make sure that Adam Valdez cannot operate in the MS industry as long as shoppers are owed money!

Guess what? I looked at the job board for FC in all states across the U.S., and Chem Dry shops have been removed.

Has anyone seen the shopper pay on the remaining jobs. Much higher than comparable jobs with other MSCs. I guess they can put anything down to tempt shoppers. Nothing is still nothing.

@JAS It's about time ! That was not a good look for Chem-Dry to keep supporting AV.

I went to coit-cleaners.com but when I call the number, I am routed to the local offices.

I was given 1-800-243-8797 as the number to corporate, however, I had to leave a messgae with customer service.

I looked online for a corporate number and found 1-952-944-9433. I left a detailed message on the voicemail for the Marketing Dept.

Basically I said they have a history of not paying mystery shoppers. The information is easily verified online with the BBB and Rip-Off Report and that the corporation status expired over a year ago which can be verified at the Utah SOS site. Oh and FC recently lost their account with Chem-Dry.

Hopefully that is enough red flags for them.

JASFLALMT Wrote:
-------------------------------------------------------
> Guess what? I looked at the job board for FC in
> all states across the U.S., and Chem Dry shops
> have been removed.


removed...or scheduled?

None the less, it means that Adam is STILL actively maintaining the shop boards and attempting to do business.

Very interesting since jobs have been posted and completed within the last 60 days. I have to ask myself WHY. If FC wasn't scheduling FOR ChemDry, why even go through the trouble of scheduling shops and sending supplies? FC didn't "make" anything off of me. I'm no longer expecting to be reimbursed but that doesn't put money in FC's pocket UNLESS . . . unless what?

I did have the opportunity to talk with the owner/technician, and I just don't buy that HE personally could have been behind this "scam." He bought the franchise and has to purchase the supplies from ChemDry. He's responsible for running his own business.

I feel like there's a piece of this puzzle missing. This really takes "mystery" shopping to a whole new level because this is sure a mystery.

>
> I emailed Mr. Quinlan to ask about that. Here is
> his response:
>
> I am unaware of any new jobs through Franchise
> Compliance in the past few months. I can only
> assume that these postings are old and not being
> managed. We do not provide any new work to
> Franchise Compliance today.
>
> o Edward Quinlan
>
> VP Franchise Services, Chem-Dry
>
> ed.quinlan@hrisupport.com
>
> 800-841-6583 x 1077
>
> Direct: 435-890-1077
>
> Cell: 435-760-7081
>
> Fax: 435-755-0021
>
> Find your local franchise:
> [www.chem-dry.net]

When did you complete your shop? Are you saying you did a shop within the last 60 days?

shume Wrote:
-------------------------------------------------------
> Very interesting since jobs have been posted and
> completed within the last 60 days. I have to ask
> myself WHY. If FC wasn't scheduling FOR ChemDry,
> why even go through the trouble of scheduling
> shops and sending supplies? FC didn't "make"
> anything off of me. I'm no longer expecting to be
> reimbursed but that doesn't put money in FC's
> pocket UNLESS . . . unless what?
>
> I did have the opportunity to talk with the
> owner/technician, and I just don't buy that HE
> personally could have been behind this "scam." He
> bought the franchise and has to purchase the
> supplies from ChemDry. He's responsible for
> running his own business.
>
> I feel like there's a piece of this puzzle
> missing. This really takes "mystery" shopping to a
> whole new level because this is sure a mystery.
>
>
> >
> > I emailed Mr. Quinlan to ask about that. Here
> is
> > his response:
> >
> > I am unaware of any new jobs through Franchise
> > Compliance in the past few months. I can only
> > assume that these postings are old and not
> being
> > managed. We do not provide any new work to
> > Franchise Compliance today.
> >
> > o Edward Quinlan
> >
> > VP Franchise Services, Chem-Dry
> >
> > ed.quinlan@hrisupport.com
> >
> > 800-841-6583 x 1077
> >
> > Direct: 435-890-1077
> >
> > Cell: 435-760-7081
> >
> > Fax: 435-755-0021
> >
> > Find your local franchise:
> > [www.chem-dry.net]

Yes, I am saying that. It has not been 60 days since ChemDry did the shop at my home. It was done in mid-June.





JASFLALMT Wrote:
-------------------------------------------------------
> When did you complete your shop? Are you saying
> you did a shop within the last 60 days?
>
> shume Wrote:
>

So Quinlan is a liar. Not surprised. He hasn't done one thing to help a shopper yet.


shume Wrote:
-------------------------------------------------------
> Yes, I am saying that. It has not been 60 days
> since ChemDry did the shop at my home. It was done
> in mid-June.
>
>
>
>
>
> JASFLALMT Wrote:
> --------------------------------------------------
> -----
> > When did you complete your shop? Are you saying
> > you did a shop within the last 60 days?
> >
> > shume Wrote:
> >

HI, I'm new here and I found this forum by googling Franchise Compliance.

I too completed a Chem Dry shop in mid June and have not been paid. Right after I completed the shop I did hear from Julie Bishop when I asked about payment. She told me that I would be paid "once my shop was accepted by the client." A lie? I am also getting no responses to repeated emails to the company since then. I tried filing a BBB complaint in Utah but got the response that they don't handle these types of claims. I am out about $250 bucks to these scam artists.

I had done a Chem Dry shop for them about 4 or 5 years ago with no problem, as well as high end burger chain shops. That's why I never thought to question the shop I accepted and completed. Arrghhh!

Hi, yes, that was a lie. I did a shop in January and was never paid the $218.33. I too had done shops for them previously with no payment problems and did not worry about nonpayment. I was wrong to be trusting! I made a shop score of 10 so obviously the shop was accepted. Now I will always check forums for shops that are a lot of money out of pocket before accepting the shop, regardless of personal history. Live and learn. I have tried the BBB, FTC, Utah Attorney General, and the Utah Labor Commission. None will help. I don't expect to get paid at this point, but I would love to see FC shut down so that other shoppers in the future don't get scammed.


POhlott Wrote:
-------------------------------------------------------
> HI, I'm new here and I found this forum by
> googling Franchise Compliance.
>
> I too completed a Chem Dry shop in mid June and
> have not been paid. Right after I completed the
> shop I did hear from Julie Bishop when I asked
> about payment. She told me that I would be paid
> "once my shop was accepted by the client." A lie?
> I am also getting no responses to repeated emails
> to the company since then. I tried filing a BBB
> complaint in Utah but got the response that they
> don't handle these types of claims. I am out about
> $250 bucks to these scam artists.
>
> I had done a Chem Dry shop for them about 4 or 5
> years ago with no problem, as well as high end
> burger chain shops. That's why I never thought to
> question the shop I accepted and completed.
> Arrghhh!

So JULIE BISHOP is back to scheduling for these thieves ! She wrote on this forum she quit. She was the one who said all the non-payments were due to shopper error !

These people have no conscience and no sense of right or wrong. I would never work for a company knowing I was ripping my employees off!

I emailed her this morning about that:

Julie, you told me several months ago that you quit working for FC. Now I see from the forum that you promised payment to a shopper after the shop was accepted by the client in June. Shame on you for continuing to assist FC in stealing from people! I still have not been paid for my shop completed in January.

You people are completely unethical and you can be sure that karma will eventually catch up with you. They say that often karmic debt doesn't happen to the perpetrator of crimes but rather to their loved ones. Don't be surprised if the universe takes this out on you by unleashing horrible disaster on your family members.




frodosdojo Wrote:
-------------------------------------------------------
> So JULIE BISHOP is back to scheduling for these
> thieves ! She wrote on this forum she quit. She
> was the one who said all the non-payments were due
> to shopper error !
>
> These people have no conscience and no sense of
> right or wrong. I would never work for a company
> knowing I was ripping my employees off!

Now it's either that, or it's Ralph using her email address. I think I remember reading somewhere in the forum postings that the shop email invitation came from her address but had a "reply to" address of rsilvestri@franchisecompliance.com


frodosdojo Wrote:
-------------------------------------------------------
> So JULIE BISHOP is back to scheduling for these
> thieves ! She wrote on this forum she quit. She
> was the one who said all the non-payments were due
> to shopper error !
>
> These people have no conscience and no sense of
> right or wrong. I would never work for a company
> knowing I was ripping my employees off!

It is possible Adam is using her email address - after all, the email addresses come with the website.

You know what's odd about that? How could the shops already have be paid for if the shops hadn't been done; how do they know how much to pay for the shop until the carpets have been cleaned and the shopper has been invoiced? Granted at this point it's moot, since the Chem Dry shops have all been removed from FC's site, but back when you spoke with her, this could not have been the case.

mozzjen Wrote:
-------------------------------------------------------
> I discussed this with the lady and she told me
> that there are some shops remaining with them and
> that they have already been paid for. She said
> after these shops are done, they are not using
> this company again. Either way, she has no
> control of what FC does and she has fulfilled her
> obligation. FC has not, thus the reason we are
> all complaining. By the way, Chem Dry is the
> franchise name, but I believe the corporation that
> owns them is called Harris something. I have the
> information at home if anyone wants it.

He was probably referring to paying FC for the shops. The reimbursement to the shopper is only a small part of what the client actually pays. This is an assumption, but aren't there certain limitations which would dictate the maximum reimbursement? If that's the case, the carpet company would know how much is going to be spent by shoppers.

Some shoppers only chose to spend about $100 to $150 out of pocket, while others spent close to the reimbursement limit of $225. How could they know what amount the shoppers chose to spend? Do you think they just gave the $225 in addition to the already agreed upon payment to FC for each shop? If a shopper only spent $100, do you think that Chem Dry just ponied up $225 to FC in advance regardless of what the shoppers were going to spend?


LisaSTL Wrote:
-------------------------------------------------------
> He was probably referring to paying FC for the
> shops. The reimbursement to the shopper is only a
> small part of what the client actually pays. This
> is an assumption, but aren't there certain
> limitations which would dictate the maximum
> reimbursement? If that's the case, the carpet
> company would know how much is going to be spent
> by shoppers.

good point...I assumed that they pay a flat amount to Franchise Compliance for each job (based on how much that local franchise charges), but I really don't know. I did actually send that Harris Research lady an e-mail the other day asking for her help to get everyone paid since Franchise Compliance is still not paying. I got an out of office e-mail from someone else in reference to my e-mail so I sent that person an e-mail asking what is going on. No reply yet though...

On another note, I finally got in touch with my State Department of Labor and they told me they have sent out two notices to Franchise Compliance. No response from the first notice and I feel sure they won't get a response from the second either. The lady at my State Department of Labor told me that they can send requests for payment on my behalf, but have no legal authority. She suggested that I make a claim with the US Department of Labor. She said they have the authority to go after Franchise Compliance. I think it won't hurt to keep trying. Any thoughts since you have been around this issue a lot longer than me?

What I said first was the client rep was most likely referring to the actual fees they pay to FC, not reimbursement. I then asked if there was a specific service and reimbursement, saying that if there was, the company would know in advance.


JASFLALMT Wrote:
-------------------------------------------------------
> Some shoppers only chose to spend about $100 to
> $150 out of pocket, while others spent close to
> the reimbursement limit of $225. How could they
> know what amount the shoppers chose to spend? Do
> you think they just gave the $225 in addition to
> the already agreed upon payment to FC for each
> shop? If a shopper only spent $100, do you think
> that Chem Dry just ponied up $225 to FC in advance
> regardless of what the shoppers were going to
> spend?
>
>
> LisaSTL Wrote:
> --------------------------------------------------
> -----
> > He was probably referring to paying FC for the
> > shops. The reimbursement to the shopper is only
> a
> > small part of what the client actually pays.
> This
> > is an assumption, but aren't there certain
> > limitations which would dictate the maximum
> > reimbursement? If that's the case, the carpet
> > company would know how much is going to be
> spent
> > by shoppers.

same thing happened to me with julie-she was quick to ask why i was emailing her to why the shop had not been graded for payment and she responded, "They were waiting on the client's review of the sample and pictures." That was the last time she emailed me. I did the job in april. I did a job 18 months prior and got paid. I hate deception--I have been doing this for over 10 years and this is the first time i was taken advantage of. My husband says move on and forget about it--but I think of all the future money they are collecting thru the scam and how other shoppers will loose out. let's stick together

You're right, we should stick together on this. I too have been a shopper for over 10 years (12 years now) and haven't had any problems before this. I did several shops over the past 6 years ago for FC and got paid as well.

At this point, it's the principal of the matter. Regardless of whether we get our money or not, we should make them stop stealing from people. It's just the right thing to do.

konopelski Wrote:
-------------------------------------------------------
> same thing happened to me with julie-she was quick
> to ask why i was emailing her to why the shop had
> not been graded for payment and she responded,
> "They were waiting on the client's review of the
> sample and pictures." That was the last time she
> emailed me. I did the job in april. I did a job
> 18 months prior and got paid. I hate deception--I
> have been doing this for over 10 years and this is
> the first time i was taken advantage of. My
> husband says move on and forget about it--but I
> think of all the future money they are collecting
> thru the scam and how other shoppers will loose
> out. let's stick together

I contacted the Logan, Utah police department and they said since the victims live in different states you you should file a complaint with your local police department (not very helpful).

Has anyone filed an online complaint with the FBI ?