I've had a similar shop rejected by them because of the picture. The location is oddly shaped, with cars going through the drive-thru in a u shape. The place was packed, for a Saturday evening, and the only way I could have taken the right picture was to get out of my car and walk up to a good spot, and hold up the line. Instead I took multiple pictures, overlapping, so they could build a complete picture of the shot they were looking for. But that was not good enough.
Lesson learned. That's a location I won't shop again, at least in the drive-thru. I understand their logic though, the client wants what they want, and if they don't get it, they don't get paid and I don't get paid. I don't blame Second to None for this, it's just a fluke about the location. I'm sure others have completed it successfully, it was all in the timing of when I got there.
Silver Certified
Upstate, SC