Congrats. I wish Goodwin well, though I don't work for them. It's sad to see a long-time MSC, especially one that used to have a good reputation, on the decline. Hope this is a sign that Goodwin is beginning to improve.
I used to do a lot of shops for this company until I got tired of waiting for my payments and then, my queries were ignored. When it reached more than 100 days and they did not even want to update me on what was happening, I told them I might write BBB, etc. I suddenly received my check.
I have not done anything for them since. You see, considering that they have to reimburse me and it takes another 10 days for the mail from the USA, that is a long time for them to be using my own money.
I was told that my pay request was sent to accounting and that checks would be processed on Friday. The woman I spoke with acknowledge the "difficulties" that Goodwin was experiencing, and they were working hard to resolve their payment issues. I will keep my fingers crossed.
I'm still waiting for payment from April & May, also.
I even emailed them to ask about the late payment... which in the past has resulted in an email ("Oh! So sorry, we forgot!" and payment via PayPal within 24 hours. And I have had to email a reminder about *EVERY* payment. This time, I haven't gotten the email or the payment.
Also, I emailed them (separate email, same day) about rescheduling the date of a carry-out pizza shop. The other time I did this, I heard back very quickly and they said the re-schedule was no problem.
I just sent another email to Caitlyn (who according to their website is in charge of the mystery shop program) about both issues, and I'll see what I hear.
Happiness is merely life's way of keeping you off-balance.