timhfl386 Wrote:
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> @HorseFeathers I get what you are saying. And,
> you could be right. This could have been a
> "perfect storm" of three bad experiences in a row,
> three different companies, and the poor person
> struck by lightning would surely be alarmed!
>
> I think it's much more likely that lightning
> didn't strike.
>
> Based on my decade of experience in moderating
> forums, I look for these flags:
>
> 1. Using more than one alias
> 2. A new alias posts solely to make or support a
> complaint
> 3. Conspiracy theories
> 4. Repeating the same accusations but not
> answering questions with supporting details about
> what happened
> 5. They never tell us they did anything wrong,
> everything was the fault of someone else, they are
> perfect
> 6. No demonstrated interest in resolving the
> matter amicably
> 7. Complaints about the tone of the replies (the
> "tone argument"

while failing to answer questions
> directly
> 8. Attempts to derail discussion of the complaint
> 9. Personal attacks on anyone who does not agree
> lock step with the complaint
>
>
> In general, what I am looking for are patterns of
> behavior that involve two or more of these:
> - Deception
> - Attempts to manipulate the readers
> - Irresponsibility
> - Recklessness
> - Learning nothing from error
>
> People who use a forum should find the time they
> spend on that forum useful.
>
> It isn't useful to have to investigate patterns of
> posts for reckless, irresponsible, deceptive,
> manipulative posts from "perfect" people.
> Instead, it's maddening.
>
> I waded through these pages so I could learn
> something about Marketforce and Monterey, because
> those company names had come up in my searches. I
> don't think reading all that wasted my time. I
> confess I skipped over most of the recipes.
Tim - I think you said it great. It bears repeating.