I agree. I did a shop for STN that involved a listening to a presentation. The requirements say you can't shop the same person more than once. When I arrived, I recognized the presenter as one I'd already shopped (this assignment was listed under his company name and the previous one had been listed under his name). I pretended I'd gotten a text from my daughter and excused myself to go outside to call her. I called the scheduler and told her it was obvious the presenter did not remember me, but that I'd shopped him a few months prior. She told me how to fill out the report to explain the situation and I got paid for it as if I'd stayed the entire hour. It was a good day...I had done the exact same type of shop for another MSC (with a really nice bonus) 2 hours earlier at the same location (a restaurant) with lunch in between.
jwolpert Wrote:
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> Savana: I just learned that it is good idea to
> have a phone # contact of the scheduler with you
> if at all possible. Here is my story: This week I
> completed a shop for Aboutface. I needed two
> proofs of visit. One was a picture of the front
> and the other was a printout from the facility. I
> got the picture but the associate at the facility
> said that she did not have the capability to
> provide me a printout. The guidelines said that
> the printout was mandatory. No exceptions. As soon
> as I left I called the scheduler and told her the
> situation. She said don't worry and just take
> another picture of the facility from a different
> angle. By calling the scheduler I was covered
> because I had informed her of the situation and
> she told me how to proceed. Today I found out that
> my report was accepted. Definitely taking a
> picture would have helped; but also trying to get
> in touch with the scheduler would provide extra
> support for you getting paid.