BusyBeeBuzzBuzzBuzz Wrote:
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> I suspect bias is also an issue. Some editors
> would look at a shopper's ratings and try to
> conform, either intentionally or subconsciously.
> So, if a shopper got a less-than-perfect score
> (deserved or not), the same editor and other
> editors may feel more comfortable giving other
> less-than-perfect scores. Then, it can get worse
> and worse.
Interesting point, Buzz. And very plausible. People do have an overwhelming tendency to conform to the crowd, whether they are aware of it or not. I hadn't considered this aspect before. Unfortunately, this probably is much more prevalent than we realize.
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"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl