Sentry Marketing Group

David Agius Wrote:
-------------------------------------------------------
> How many times did you revise your post?
>
> You have to be joking about arguing semantics and
> being on offense. You chose to spread
> misinformation and lies about our company and you
> clearly don’t like being called out for it.


Especially this!
A bit sarcastic, don't you think?

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And, to the one member one post speed posting issue, the person posted the EXACT same post at the Sentry group at V, same name, same one member post. Someone seems to think shoppers can't see past their own elbow...

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/10/2009 07:33PM by dee shops.
I guess it goes to the overall respect that shoppers aren't given for an IQ over 20.
David Agius Wrote:
-------------------------------------------------------
> How many times did you revise your post?
>
> You have to be joking about arguing semantics and
> being on offense. You chose to spread
>

I was not keen on this post at all. Very unprofessional and un-businesslike.

Now, I feel that every post I make will be scrutinized by a scheduler, MSP or otherwise.
Kick rocks!!!!
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-

Edited 1 time(s). Last edit at 04/11/2009 04:58AM by David Agius.
Dave,
Most of us here value posts from known posters, who make contributions over time, in many threads. Consistency counts. It's like a movie critic - do you automatically trust their opinion/rating just because of the job title they hold, or do you wait, sit back, and see over a period time how much their taste jibes with yours?

We have many "hit and run" complainers and "one hit wonder" praisers posting here about companies. I don't think most of us took Austin Mom's posts as seriously as you did, just as most of us don't take Kris Z's post seriously, either.

I understand the impetus to defend your reputation, and I started out here saying nice things about my own experience with the company. I applaud you for publicly posting your contact info, as many MSC's would rather crawl under a sewer than let people know how to reach them directly. However, in my opinion this discussion between you and Austin Mom went WAY too far, WAY too publicly, including calling AM by a first name when she had never used it in the forum. Most of the mano-a-mano should have been done privately, I think, and it seems others felt uncomfortable with how this thread *devolved*, too.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/10/2009 08:23PM by dee shops.
In all fairness, according to her profile, Kris Z. has been a volition member for three years (even though that was her first post).

Of course schedulers, MSP reps. and MSP owners frequent all the forums. It would be unrealistic to believe otherwise. If a shopper has a problem with a MSP and posts the facts, it is only fair that the MSP be able to respond and, hopefully, each side will be respectful and professional.


While it may be ideal to have just the facts of an issue posted, we all know that the "facts" are not always presented in an entirely objective manner. The shoppers' facts are not always congruent with the MSP's facts-and vice versa. Emotions will enter into the discussion on both sides. Remember that we're discussing business (for the most part) here, and that equates to $$$$ on both sides of the equation.

Joan
Private Eyes Scheduling

Joan
Independent Scheduler


Edited 2 time(s). Last edit at 04/10/2009 08:40PM by JoanG.
Warning: This User Has Been Banned or Is No Longer Active
It's interesting to see who the experienced posters of this forum choose to attack. Not one of your has chastised AustinMom for her complelty unprofessional and unsubastnaatiated attack of our company when she questioned our integiry in the are of shopper payment. I haven’t read anything about the unsupported accusations that we used Mommyto6’s report without paying her. Instead, you elect to attack Kris, a nine year mystery shopping veteran, because you don’t like the timing of her post. How does it matter if I told her about this thread and negaitve feedback two shoppers left? Does it make her experience any less credible?

The shoppers in this forum can sit around bemoaning the fact that they don’t get any respect from MS companies. If you want to get respect, you have to give it. Allowing newbies with an agenda to posted without recourse is no way to do so. We respect our shoppers and it’s shown everyday through our actions. I’m certain if you walked in our shoes for a day or two, you’d see things very differently.
David Agius Wrote:
-------------------------------------------------------
> If you want to get respect,
> you have to give it. Allowing newbies with an
> agenda to posted without recourse is no way to do
> so. We respect our shoppers and it’s shown
> everyday through our actions. I’m certain if you
> walked in our shoes for a day or two, you’d see
> things very differently.

In total agreement!

Joan

Joan
Independent Scheduler
*No one* "attacked" Kris. Some questioned the timing of her post given that she never posted before. There is a *big* difference.

I don't know that Kris is 9-year shopper, or a good or bad shopper, any more than I know that Austin Mommy lied or told the truth, or that Mommyto6 was never paid and had her report used, or that she is full of bull crap. Frankly, I don't care. None of them have any "creds" with me until they have a longer-term track record of posting on many subjects. The same is true of any other poster here (on any thread) with no track record of consistent posting. I would venture to guess that is true for many of the frequent posters here, but I will let them chime in for themselves on that topic. I could be projecting my own attitude onto others.

If you look up MY posts, you will see I routinely question those who make these sort of "one-off" posts, or who seem to be grinding the axe of a specific MSC with lots of (too much!) emotion. These have included threads of MSC's that are widely viewed by many shoppers as "cheap", "shopper-unfriendly", and "rude."


Shoppers viewing threads on forums look for a trend with regard to MSC's. One or two disgruntled or happy posts mean nothing. A long run of posts all stating the same opinion or experience, over a period of time, by a varied group of shoppers (especially ones who post often over a long period of time,) give weight to the posts and food for thought for shoppers to consider. Each forms their own opinion. We are not sheep led by one or two "newbs" opinions or experiences (true or untrue.)

Until this thread became a public warfare site between one shopper and one MSC, the experienced shoppers who post frequently gave little weight (though some sympathy and encouragement) to what was posted by the newcomers.

Me thinks there is WAY too much defensiveness on the part of the MSC's posting in this thread.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 2 time(s). Last edit at 04/10/2009 11:02PM by dee shops.
Well, just read this whole thread.........appears to be just back and forth
with a few posters.
I have only completed one shop for Sentry.......been a while back.
I had no problems with this company and wish they had more shops in
my area.
Maybe we can get back to providing feedback on the company now so
would be interested in other shoppers experience w/Sentry.

Well Bugs, you asked for others experience. I usually read the posts and keep most of my opinions to myself

My experience with Sentry has not been positive. I did several shops for them, had interaction with both Dave and his wife, was told I was a great shopper and an asset to their company. Then I did a shop for them where the CSR did not want to be there and did NOT want to take the time and effort to try to sell me anything. I wrote my report and objectively answered the question and narrative on how the CSR did not follow company guidelines. The CSR must have been called out for this and not like it. No I have no proof for my opinions, it's just my gut feeling. I think because the CSR "got in trouble" for not doing her job, she retaliated and said she knew who the shopper was and lied and said that I did not report the truth. I found out about this when I got a very condescending email from Dave stating the I had been identified and did not follow shopper guidelines and complete the shop correctly I was being deactivated as a shopper by Sentry and not to even try to shop for them again because I was deactivated and could not login to the site.

I was upset and started to call Dave and beg for forgiveness and ask to be reinstated, then I got to thinking that I knew I had performed the shop according to guidelines and it was the CSR who did not do her job. I decided it this was the way this MSP conducts their business and treat their shoppers I was not going to waste my time and effort. There are companies that treat their shoppers with respect and as professional and are not so fast to blame the shopper without bothering to ask their side. I will concentrate on doing a great job for those companies.
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In fact, the situation is not as I described it. The situation described by barbage occured in April, 2008. Here is a copy of the note I sent to this shopper and two others:


********************************************************************************

Dear Shoppers,

You recent report of Xxxxp Xxxxxxx has been rejected.

The report is being rejected because you were identified as a shopper by the sales associate. A review of your report also uncovered that you did not correctly follow the scenario correctly.

In addition to not being paid for this assignment, I have chosen to deactivate your shopping account with our company. Effective immediately, you are no longer eligible to complete assignments for our company.

Dave
**********************************************************************************

The note was sent to three shoppers based on concerns expressed by the client. The concerns were based on a comparison of the shoppers reports to the sales's associates sales log which they update after each customer interaction. The issue has not been brought up by our client since.

We never received a response from this shopper regarding this note. Accordingly, we had not idea that she felt the situation was unfair.

Edited 2 time(s). Last edit at 04/11/2009 02:27PM by David Agius.
Wow. Someone (Dave Agius) just deleted a bunch of his own very controversial writing. Some of which has been responded to and now looks inappropriately responding to NOTHING, and sme of which has been quoted here by other posters.

I guess that says something, but I am not sure what.

In my opinion, it means someone has reconsidered their stance. And not for the better.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/11/2009 07:47AM by dee shops.
bugspost Wrote:
-------------------------------------------------------
> Well, just read this whole thread.........appears
> to be just back and forth
> with a few posters.
> I have only completed one shop for
> Sentry.......been a while back.
> I had no problems with this company and wish they
> had more shops in
> my area.
> Maybe we can get back to providing feedback on the
> company now so
> would be interested in other shoppers experience
> w/Sentry.

Bugs, I like you. Yet I fail to understand why, when a topic on any forum gets a bit beyond your apparent comfort zone, you try and put a stop to the discourse.

Discourse is healthy. Ultimately, it leads to enlightenment. I am all for it. I am against stopping the exchange of ideas. I am all for everyone having a say. If you want to view that as straying from topic, you are welcome to your viewpoint. It does not mean that all should be bound by it.

I do not think the fact that only a few of us posted in this exchange is "negative." Some do this full-time, without another income to rely on. Perhaps only a few here are brave enough to risk having any MSC who reads here figure out who they might be from their posts. More power to them. I include me in that statement, even though I may be out of my college teaching job all too soon, due to the state of finances in my home state - all lecturers are pretty much out. That makes me even MORE dependent on MS'ing as income than I have been the past few years (and I have been, for sure.) I welcome input from all.

What I do not welcome is battle from those who are in a position to know better, some of whom hold all the cards and should converse privately about specific issues, not in a public thread, thereby spreading innuendo, fear, and tongue biting amongst other would be posters.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 2 time(s). Last edit at 04/11/2009 08:41AM by dee shops.
Warning: This User Has Been Banned or Is No Longer Active
I'll tell you what I've reconsidered, Dee, and it's the credibility of this forum. Clearly, this is a place where newbie shoppers with an ax to grind can gather and post whatever they want about an MSC without worrying about being held accountable.

The problem with this forum is a lack of leadership among experienced shoppers like you and Flash. You can sit back and claim that your don't know if AustinMom or Mommyto6 are credible, but that's a weak excuse. I'm well aware that more experienced shoppers will consider the context of posts from less experienced shoppers. The problem is that new shoppers may not consider the context and they (the new shoppers) will look to more experienced forum participants for their opinion. Your silence speaks volumes.

You are aware that Mommyto6 accusing us of using her report and not paying her is a serious allegation, right? And that AustinMom's rant about whether we pay our shoppers is also an industry hot button right now? It's interesting that you jump all over Kris for the timing of her posting and all over me for deleting my posting BUT SAY NOTHING to two irresponsible shoppers and their potentially damaging accusations.

When we reject a shop, it's because the shop is poorly written or has not been conducted properly. It's that simple. What none of you seem to realize is that rejected shop raise our cost of doing business in the form of duplicate software fee, duplicate editing fees, bonuses to get last minute assignment covered and other related costs. It's no fun to have to reject a shop, but the only alternative is to send an inferior product to the client. That damages everyone in the industry.

Here's the bottom line:

AustinMom flaked a shop, posted a bunch of BS about how the assignment reimbursement was insufficient and question our integrity. She got busted running her mouth and went running for cover. BTW, she has yet to PM me as she said she would.

Mommyto6 openly questioned our integrity and then refused give us enough information so that we could respond to her baseless accusation.


As I said earlier, shopper in this forum can sit around and demand respect, but you have to give it to get it. I've been upfront and honest throughout this posting. I'm not the one hiding behind an anonymous id. If shoppers like barbage, Mommyto6 and AustinMom believe that they have been treated poorly by my company, then give us a changes to present ALL OF THE FACTS and let readers of this forum decided for themselves. I'm guessing that won't happen because they are more comfortable taking their potshots from the comfort of being behind the curtain. It's hypocritical.

Our comapany is not perfect, but we are shopper friendly and we're working on improving everyday. We've got nothing to hide, are totally accessible and I am happy to communicate publically or privalety with any shopper who has ANY question about us. I'll accept responsiblity and accountability for anything I've said and done and any decision a member of my company has made.

Dave Agius, Owner
The Sentry Marketing Group
dave@sentrymarketing.com
214-295-2615 x 710




dee shops Wrote:
-------------------------------------------------------
> Wow. Someone (Dave Agius) just deleted a bunch of
> his own very controversial writing. Some of which
> has been responded to and now looks
> inappropriately responding to NOTHING, and sme of
> which has been quoted here by other posters.
>
> I guess that says something, but I am not sure
> what.
>
> In my opinion, it means someone has reconsidered
> their stance. And not for the better.

Edited 1 time(s). Last edit at 04/11/2009 08:58PM by David Agius.
Dave,
I have to disagree with you on your post. I do not know the reasons why someone posted what they did, or why your company rejected shops, other than what you state and the other posters retort. I never do. Including the few instances when mine have been rejected-I rarely know more than the two lines of standard feedback a company gives my reports, good or bad. I do understand that flakes hurt BOTH me and you, and that the entire MS industry is perched upon a precipice it might not have balanced upon before the economic crises we see now. As a person who served in high tech and biotech as an HR director in the Silicon Valley before returning to school for my MFA, I also understand the cost of doing business, and the cost of lost business opportunities that can not be regained, like a shopper canceling too close to the due date, or someone lying on a report.

I want to repeat, my own experience shopping for your firm was positive.

My experience here was negative, as I saw what should have been private between an MSC and a shopper turn into what amounted to public warfare. And when posts were deleted, only the ones that shoppers complained about were, not all were.

It is not our job as shoppers to police what others post. They post what they will. It is our job as shoppers to do what companies request of us within the timelines asked, and as well as is humanly possible. I try my best to do this, and sometimes, I fail. As a more experienced shopper, with limited time on my hands as a FT college prof, I some days give advice, some days sit back and listen, and some days kick up some dirt (when I personally think it is warranted.) It is all of my own volition, all for my own reasons.

I have not asked for respect here, nor demanded it. I am not going to try and guess what newb is accurate and what newb is not. I ignore newbs until they have a track record. If you feel that your firm has been unfairly racked over the coals, you are warranted in defending your firm. It does NOT mean your firm should make private info, such as shoppers names, public, nor try and out them for their faults. You are incorrect if you think that even newbs cannot discern malice on the part of some posters.

I wish you only the best, and I enjoyed the shop or two I did for your firm. I hope you get more in my area.

However, I hope you realize that shoppers are individuals, with free will and thought, and do not blindly believe a stray thought or two posted somewhere, positive or negative.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 2 time(s). Last edit at 04/11/2009 10:28AM by dee shops.
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Dee,

I didn't make this public, AustinMom did when she elected to post information about our company that was not true. For example, her comments that our the reimbursement for our steakhouse shop is insufficient to cover the expenses.

You seemed to jump all over Kris for the timing of her post which convey a good experience with us, but I don't see you questioning AustinMom or Mommyto6 about their unsubstantiated attack on my company's integrity.

A shopper does not have the right to come into a public forum like this one, disparage a company by spreading lies and remain anonymous. I don't get how you can defend that type of action. I'm sorry that you feel your experience with our company here was "negative". We didn't start this thread, but you damned right that we are going to jump in and be heard when lies are being told.

You don't seem to have a problem calling me out for my comments, so I'll ask again, where is the accountability for AustinMom, Mommyto6 and barbage? There's a double standard at work here that makes this forum less than credible.

Over the last six months, we invested a great deal of time and money to launch many shopper centered improvements to our website, shopper preparation process, shopper support and information sharing. We work very hard to be fair and do the right thing. It's no fun to reject a shop, but it becomes even hard when the shopper won't accept responsiblity, freaks out, becomes accusatory or even threatening. I don't think you have a realisitc idea of what we deal with everyday. You are a good shopper, Dee. The problem is that AustinMom, Mommyto6 and barbage are not good shoppers and that your unwillingness to call them out in this forum can be interpreted as agreement or support. Say what you want about the other major shopper forum, but at least irresonsible shoppers get held accountable there.


dee shops Wrote:
-------------------------------------------------------
> Dave,
> I have to disagree with you on your post. I do
> not know the reasons why someone posted what they
> did, or why your company rejected shops, other
> than what you state and the other posters retort.
> I never do. Including the few instances when mine
> have been rejected-I rarely know more than the two
> lines of standard feedback a company gives my
> reports, good or bad. I do understand that flakes
> hurt BOTH me and you, and that the entire MS
> industry is perched upon a precipice it might not
> have balanced upon before the economic crises we
> see now. As a person who served in high tech and
> biotech as an HR director in the Silicon Valley
> before returning to school for my MFA, I also
> understand the cost of doing business, and the
> cost of lost business opportunities that can not
> be regained, like a shopper canceling too close to
> the due date, or someone lying on a report.
>
> I want to repeat, my own experience shopping for
> your firm was positive.
>
> My experience here was negative, as I saw what
> should have been private between an MSC and a
> shopper turn into what amounted to public warfare.
> And when posts were deleted, only the ones that
> shoppers complained about were, not all were.
>
> It is not our job as shoppers to police what
> others post. They post what they will. It is our
> job as shoppers to do what companies request of us
> within the timelines asked, and as well as is
> humanly possible. I try my best to do this, and
> sometimes, I fail. As a more experienced shopper,
> with limited time on my hands as a FT college
> prof, I some days give advice, some days sit back
> and listen, and some days kick up some dirt (when
> I personally think it is warranted.) It is all of
> my own volition, all for my own reasons.
>
> I have not asked for respect here, nor demanded
> it. I am not going to try and guess what newb is
> accurate and what newb is not. I ignore newbs
> until they have a track record. If you feel that
> your firm has been unfairly racked over the coals,
> you are warranted in defending your firm. It does
> mean your firm should make private info, such as
> shoppers names, public, nor try and out them for
> their faults. You are incorrect if you think that
> even newbs cannot discern malice on the part of
> some posters.
>
> I wish you only the best, and I enjoyed the shop
> or two I did for your firm. I hope you get more
> in my area.
>
> However, I hope you realize that shoppers are
> individuals, with free will and thought, and do
> not blindly believe a stray thought or two posted
> somewhere, positive or negative.
I still disagree with you, Dave. I have not "called some of them out" as I do not think it worth my time. On your end, I see how you see it as so, as it is your company they call on the carpet. I do not see some of the posts as valid. Therefore, they are not worth my time. I did NOT defend their actions. I did not acknowledge their actions. Their actions, to me, are non-existent. I don't "call them out" as I want to see them post on other threads so I can tell IF they their comments are worth my time or not. On the other hand, when I suggested that you start a thread about common mistakes newbs make, no response was given.

I ignored AM and Mt6 as they have no data that is yet of interest to me at this time. And its been over a two month period that they wrote, but got little interest, other than some sympathy but not one exp poster validating the data during the same period. Nothing to say. Nothing to care about from my end. But when an MSC that has access to info about its shoppers posts private data publicly, I notice. And when that same MSC's thread all of a sudden has someone posting, stating supposed creds fron one whom has not posted previously, posting the same thing in two diff. forums, it gets my attention. Yet it is as someone who was told (by your admission earlier today) of what was happening on this (two?) forum(s) and then asked to post, IMHO, and not one who just happened here of their own concern.

I still think you are too sensitive to an issue most of us feel is a NON-ISSUE until proven otherwise by many more posters. THAT is why I choose to comment to you, and not to AM or Mt6.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/11/2009 11:40AM by dee shops.
JoanG Wrote:
-------------------------------------------------------
> In all fairness, according to her profile, Kris Z.
> has been a volition member for three years (even
> though that was her first post).
>
> Of course schedulers, MSP reps. and MSP owners
> frequent all the forums. It would be unrealistic
> to believe otherwise. If a shopper has a problem
> with a MSP and posts the facts, it is only fair
> that the MSP be able to respond and, hopefully,
> each side will be respectful and professional.
>
>
> While it may be ideal to have just the facts of an
> issue posted, we all know that the "facts" are not
> always presented in an entirely objective manner.
> The shoppers' facts are not always congruent with
> the MSP's facts-and vice versa. Emotions will
> enter into the discussion on both sides. Remember
> that we're discussing business (for the most part)
> here, and that equates to $$$$ on both sides of
> the equation.
>
> Joan
> Private Eyes Scheduling


Did U have her permission to post her history at another forum here, Joan? I think this was not right to do, if she.he did not say you may. They came here and posted, and went there and posted. If they wanted their own history of registration at a different forum posted, I am sure they would have stated they made the same post twice, or said that they did.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
I will be more than happy to delete my statement regarding Kris' Volition membership if she objects to it being posted here, and I hope that those who posted and commented about her Mystery Shop Forum history and registration info will do the same.

Kris-Please PM me if you would like any of the information I posted about you deleted.

Joan

Joan
Independent Scheduler


Edited 1 time(s). Last edit at 04/11/2009 01:58PM by JoanG.
Registration and posting history on THIS forum is available to any member of this forum. Clicking on the name of the individual next to their post shows date and time of registration and most recent activity. The Search feature allows one to pull up all posts of a given member. There is nothing hidden about that or confidential, etc. It is part of the public documentation available to any registered member of this forum.
Flash Wrote:
-------------------------------------------------------
> Registration and posting history on THIS forum is
> available to any member of this forum. Clicking
> on the name of the individual next to their post
> shows date and time of registration and most
> recent activity. The Search feature allows one to
> pull up all posts of a given member. There is
> nothing hidden about that or confidential, etc.
> It is part of the public documentation available
> to any registered member of this forum.

Obviously, I'm well aware of that.LOL
BTW...Kris had no problems with my post smiling smiley

Joan
Independent Scheduler
Yes, it is available here. But the point was, you took someone's history from another forum and posted it here. If it was my history, I would be VERY upset.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
Dave Agius wrote, "The situation is not as I described it."

Now we are talking about a shopper whom I know, and one who has credibility from my standpoint. How about you giving barbage an apology after having misspoken before checking facts and unfairly and publicly calling her veracity into question (which is still written here in another post.) In effect, that is what you are asking from AM and Mt6. Or, alternatively, for some of us to jump all over them and say they are wrong (based on facts that we are not personally privy to and have no way to verify ourselves.) What if you spoke incorrectly about those posters, the way you are stating they misspoke about your firm? It happens. EVERYONE makes mistakes.

I find the most telling thing in this whole thread to be that a company deactivates shoppers after just one mistake, without even asking the shoppers side, and by sending an email telling them, in effect, "You made a mistake and poof(!), you are gone."

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/11/2009 07:14PM by dee shops.
I somehow double posted the last post, so I edited this one to be empty except for this notice, as I could not figure out how to delete the duplicate posting.

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton


Edited 1 time(s). Last edit at 04/11/2009 08:08PM by dee shops.
Warning: This User Has Been Banned or Is No Longer Active
Dee, you are absolutely right about me owing barrage an apology:

barbage,
I apologize for confusing your situation, which occurred in April, 2008, with one that occurred last month. In fact, your account was disabled because of the serious nature of the concerns raised by our client. When you did not respond to our note, we moved on.

Dee, once again you are jumping to conclusions about my company and our policies. In fact, we do not disable a shopper after one mistake. Integrity isseus are handled differently.
Dave, I "jumped to conclusions" based upon what you wrote:

"In fact, the situation is not as I described it. The situation described by barbage occured in April, 2008. Here is a copy of the note I sent to this shopper and two others:


********************************************************************************

Dear Shoppers,

You recent report of Xxxxp Xxxxxxx has been rejected.

The report is being rejected because you were identified as a shopper by the sales associate. A review of your report also uncovered that you did not correctly follow the scenario correctly.

In addition to not being paid for this assignment, I have chosen to deactivate your shopping account with our company. Effective immediately, you are no longer eligible to complete assignments for our company.

Dave
**********************************************************************************

The note was sent to three shoppers based on concerns expressed by the client. The concerns were based on a comparison of the shoppers reports to the sales's associates sales log which they update after each customer interaction. The issue has not been brought up by our client since."

**********************************************************************
“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
Warning: This User Has Been Banned or Is No Longer Active
You know what they say about assumptions.

dee shops Wrote:
-------------------------------------------------------
> Dave, I "jumped to conclusions" based upon what
> you wrote:
>
> "In fact, the situation is not as I described it.
> The situation described by barbage occured in
> April, 2008. Here is a copy of the note I sent to
> this shopper and two others:
>
>
> **************************************************
> ******************************
>
> Dear Shoppers,
>
> You recent report of Xxxxp Xxxxxxx has been
> rejected.
>
> The report is being rejected because you were
> identified as a shopper by the sales associate. A
> review of your report also uncovered that you did
> not correctly follow the scenario correctly.
>
> In addition to not being paid for this assignment,
> I have chosen to deactivate your shopping account
> with our company. Effective immediately, you are
> no longer eligible to complete assignments for our
> company.
>
> Dave
> **************************************************
> ********************************
>
> The note was sent to three shoppers based on
> concerns expressed by the client. The concerns
> were based on a comparison of the shoppers reports
> to the sales's associates sales log which they
> update after each customer interaction. The issue
> has not been brought up by our client since."
dee shops Wrote:
-------------------------------------------------------
> bugspost Wrote:
> --------------------------------------------------
> -----
> > Well, just read this whole
> thread.........appears
> > to be just back and forth
> > with a few posters.
> > I have only completed one shop for
> > Sentry.......been a while back.
> > I had no problems with this company and wish
> they
> > had more shops in
> > my area.
> > Maybe we can get back to providing feedback on
> the
> > company now so
> > would be interested in other shoppers
> experience
> > w/Sentry.
>
> Bugs, I like you. Yet I fail to understand why,
> when a topic on any forum gets a bit beyond your
> apparent comfort zone, you try and put a stop to
> the discourse.
>
> Discourse is healthy. Ultimately, it leads to
> enlightenment. I am all for it. I am against
> stopping the exchange of ideas. I am all for
> everyone having a say. If you want to view that
> as straying from topic, you are welcome to your
> viewpoint. It does not mean that all should be
> bound by it.
>
> I do not think the fact that only a few of us
> posted in this exchange is "negative." Some do
> this full-time, without another income to rely on.
> Perhaps only a few here are brave enough to risk
> having any MSC who reads here figure out who they
> might be from their posts. More power to them. I
> include me in that statement, even though I may be
> out of my college teaching job all too soon, due
> to the state of finances in my home state - all
> lecturers are pretty much out. That makes me even
> MORE dependent on MS'ing as income than I have
> been the past few years (and I have been, for
> sure.) I welcome input from all.
>
> What I do not welcome is battle from those who are
> in a position to know better, some of whom hold
> all the cards and should converse privately about
> specific issues, not in a public thread, thereby
> spreading innuendo, fear, and tongue biting
> amongst other would be posters.


I do not mind hearing discourse among shoppers about companies.....i like to hear the positives as well as the negatives and also welcome them. I just wanted other shoppers to pipe in with their experiences. When the discussion only is between a few......I think sometimes other shoppers hold back posting their experiences (negative or postive). My post was simply to encourage others to post that.

Please do not try to identify MY COMFORT ZONE and therefore pass judgement on my post. The conversation was hardly outside of any perceived comfort zone you feel you have defined for me. If my posts on THIS forum and OTHER forums bother you that much...then ignore them.......but whatever makes you think you can judge them is beyond me.

I like to hear lots of points of view and will always encourage others to post. If you want to view that as trying to stop the discourse....fine....but why you felt or feel the need to question my post, I will never understand. Your conclusion, opinion of the motivation of my post (AND YOU remark on ANY forum) seems inappropriate. It really is insignificant to me as I do not expect others to judge motivation of posts but I guess that happens here.

Sometimes, when there is a lot of discourse on a subject, other shoppers hesitate to post and by me asking for other shoppers experiences, I feel it opens the door for them to post.

Thank you Barbage for sharing yours!!

I believe most shoppers base their opinion of companies on their OWN experiences but obviously if you haven't shopped for a company, you want to hear other shoppers experiences.

My post about getting back to providing feedback was and is still based on the fact the posting was only about 1 or 2 particular shops that had occurred. In no way, did I say that conversation HAD to stop........it can continue on as much as it wants BUT I still would like to hear from MORE shoppers about their experiences w/this company.



Edited 3 time(s). Last edit at 04/11/2009 10:24PM by bugspost.
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