Another Intelli-shop rant...
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Simple explanation is that it's Intelli-shop. That's how they are. Don't worry about it, it's frustrating, ask me how I know. ;0)
I do understand the feeling, that's why I don't shop for them anymore.
I do understand the feeling, that's why I don't shop for them anymore.
My only issue with these folks is they DO NOT return Independent Contractor e-mails. I sent a message to both Elizabeth Wehrmeister (April 6th) and Heather Aiello (April 8th) and neither has bothered to reply to me at all.
Big Ed
Mystery Shopping in the Great Smokey & Blue Ridge Mountain ranges of Southern Appalachia (GA, NC, SC, & TN)
Big Ed
Mystery Shopping in the Great Smokey & Blue Ridge Mountain ranges of Southern Appalachia (GA, NC, SC, & TN)
Big Ed
Mystery shopping in the Great Smokey & Blue Ridge Mountain ranges of Southern Appalachia (GA, NC, SC, & TN)
BigEdBSA@gmail.com
Mystery shopping in the Great Smokey & Blue Ridge Mountain ranges of Southern Appalachia (GA, NC, SC, & TN)
BigEdBSA@gmail.com
Schedulers who don't answer are a bummer. I don't know either of your two, but my two favorite Intelli schedulers are Shannon Scarberry and Benjamin Hartings. I usually don't contact schedulers but for some reason I've had to have several contacts with Intelli on their fast food shops ...... and Shannon answers in minutes. Benjamin is almost that fast.
I stopped performing the auto evaluations a couple of years ago because the evaluation form was so long, the edits were slow and then unusually picky. Has any of this changed?
It has NOT changed. I don't do the auto shops...unless bonused, the car shops don't pay enough to be worth it to me. There are some shops I do that are convenient with reasonable report forms. The editors are VERY picky and the feedback is confusing to the point of being useless.
After years of this thing called LIFE, I have found in certain situations, knowing within myself that I did the best I could, is enough. I tend not to believe my own press, good or bad.
“He drew a circle that shut me out-
Heretic , rebel, a thing to flout.
But love and I had the wit to win:
We drew a circle and took him In !
Heretic , rebel, a thing to flout.
But love and I had the wit to win:
We drew a circle and took him In !
It's not always about getting 10s. People want to know how to improve. If the feedback does not include an explanation of how the shopper can improve along with the 9 but simply sends a score with a thank you, then I can see how that would be frustrating.
jroby1 Wrote:
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> I recently received an 8. Since they had to
> contact me, I think it was fair. Don't sweat the
> small stuff. I see the rating systems as a way to
> help us improve. Sometimes it is hard to let it
> go, because we all want to be a 10, but the only
> way to get there is to let it go. We cannot do our
> jobs properly if we go all "glass half empty"and
> worry about things we cannot control. If you
> really feel it was an error, you can bring it to
> their attention, but if you have even the
> slightest doubt, just breath deep and release it.
> Rose colored glasses,,, CHECK!
>
> JR
jroby1 Wrote:
-------------------------------------------------------
> I recently received an 8. Since they had to
> contact me, I think it was fair. Don't sweat the
> small stuff. I see the rating systems as a way to
> help us improve. Sometimes it is hard to let it
> go, because we all want to be a 10, but the only
> way to get there is to let it go. We cannot do our
> jobs properly if we go all "glass half empty"and
> worry about things we cannot control. If you
> really feel it was an error, you can bring it to
> their attention, but if you have even the
> slightest doubt, just breath deep and release it.
> Rose colored glasses,,, CHECK!
>
> JR
This has nothing to do with pay, as we are paid for "9" or "10" shops. However, I have choices and I am more likely to take a shop from less nitpicky editors. I believe Intell-shop is hurting themselves by being harsh in their grading and will lose good shoppers. I'd rather fill up my work schedule from msc that appreciates my work and grades fairly. Right now, Intelli-shop and BestMark are on my list to NOT check for work, unless I am really, really bored.
Not my circus - Not my monkeys @(*.*)@
~Polish Proverb~
~Polish Proverb~
Good luck trying to reach Heather. If you have an issue that needs to be resolved, you can email her daily and she won't get back to you. After several days, I gave up and called the MSC directly. My issue was instantly resolved. When I asked why my emails were never answered, the woman couldn't tell me, but apologized. I quickly responded that she did not need to apologize for Heathers lack of professionalism.
BigEdBSA Wrote:
-------------------------------------------------------
> My only issue with these folks is they DO NOT
> return Independent Contractor e-mails. I sent a
> message to both Elizabeth Wehrmeister (April 6th)
> and Heather Aiello (April 8th) and neither has
> bothered to reply to me at all.
>
> Big Ed
>
> Mystery Shopping in the Great Smokey & Blue Ridge
> Mountain ranges of Southern Appalachia (GA, NC,
> SC, & TN)
Edited 1 time(s). Last edit at 04/13/2013 02:57AM by FLguy65.
BigEdBSA Wrote:
-------------------------------------------------------
> My only issue with these folks is they DO NOT
> return Independent Contractor e-mails. I sent a
> message to both Elizabeth Wehrmeister (April 6th)
> and Heather Aiello (April 8th) and neither has
> bothered to reply to me at all.
>
> Big Ed
>
> Mystery Shopping in the Great Smokey & Blue Ridge
> Mountain ranges of Southern Appalachia (GA, NC,
> SC, & TN)
Edited 1 time(s). Last edit at 04/13/2013 02:57AM by FLguy65.
BigEdBSA Wrote:
-------------------------------------------------------
> My only issue with these folks is they DO NOT
> return Independent Contractor e-mails. I sent a
> message to both Elizabeth Wehrmeister (April 6th)
> and Heather Aiello (April 8th) and neither has
> bothered to reply to me at all.
>
> Big Ed
>
> Mystery Shopping in the Great Smokey & Blue Ridge
> Mountain ranges of Southern Appalachia (GA, NC,
> SC, & TN)
Hi, I wrote asking why they had lowered the fee for automobile oil changes. I never received an answer! However, if the email is to their benefit like helping out with a shop et al. A response is immediate! Sadly, they evidently don't get the importance of communication, even if they can't answer the question; courtesy is so important.
-------------------------------------------------------
> My only issue with these folks is they DO NOT
> return Independent Contractor e-mails. I sent a
> message to both Elizabeth Wehrmeister (April 6th)
> and Heather Aiello (April 8th) and neither has
> bothered to reply to me at all.
>
> Big Ed
>
> Mystery Shopping in the Great Smokey & Blue Ridge
> Mountain ranges of Southern Appalachia (GA, NC,
> SC, & TN)
Hi, I wrote asking why they had lowered the fee for automobile oil changes. I never received an answer! However, if the email is to their benefit like helping out with a shop et al. A response is immediate! Sadly, they evidently don't get the importance of communication, even if they can't answer the question; courtesy is so important.
An MSC will never answer the question of why they lowered a fee. IMO they lower the fee for two reasons: To make more money for themselves or to retain or gain a client by charging them less. If a fee is not to your liking then you don't have to take a job. Asking an MSC why they lowered a fee is like going into a store and asking them why they raised the price of milk. It is a useless exercise IMHO. They did it because they could. If shoppers don't take the jobs the fees will go up again. Supply and demand.
KathyC Wrote:
-------------------------------------------------------
> I stopped performing the auto evaluations a couple
> of years ago because the evaluation form was so
> long, the edits were slow and then unusually
> picky. Has any of this changed?
I did an auto shop for them last month. I thought the report was lengthy for the amount paid. I mostly did the shop so I could bump up my rating to be eligible for another shop they offered. Now I'm patiently waiting for the shop I wanted to be posted again.
-------------------------------------------------------
> I stopped performing the auto evaluations a couple
> of years ago because the evaluation form was so
> long, the edits were slow and then unusually
> picky. Has any of this changed?
I did an auto shop for them last month. I thought the report was lengthy for the amount paid. I mostly did the shop so I could bump up my rating to be eligible for another shop they offered. Now I'm patiently waiting for the shop I wanted to be posted again.
Notmyname,
So I'm "childish" because I vented about Intelli-shop? It's not immaturity, it's the fact that I happen to take great pride in my work. If I make an error, I want to know what it is so that I can correct it and prevent it from occurring in the future. Giving me a 9 out of 10 and not telling me what my error was does not help me improve as a shopper.
I guess in your eyes that makes me childish. Whatever. The way you're ranting makes me wonder if you are somehow affiliated with Intelli-shop.
People in glass houses.....
Edited 1 time(s). Last edit at 04/14/2013 12:40AM by Phoebe70.
So I'm "childish" because I vented about Intelli-shop? It's not immaturity, it's the fact that I happen to take great pride in my work. If I make an error, I want to know what it is so that I can correct it and prevent it from occurring in the future. Giving me a 9 out of 10 and not telling me what my error was does not help me improve as a shopper.
I guess in your eyes that makes me childish. Whatever. The way you're ranting makes me wonder if you are somehow affiliated with Intelli-shop.
People in glass houses.....
Edited 1 time(s). Last edit at 04/14/2013 12:40AM by Phoebe70.
This company is very questionable IMO. I would never work for them again.
Another post trashing a company with no specifics.
I had two of the same shops and I answered the surveys correctly and complete. They both were similar but not quite (Not copied and pasted). I got a 9 on one an 10 on the other. Go figure! lol
I always say shopping is cheaper than a psychiatrist. - Tammy Faye Bakker
Shopping Southern California
MSPA Silver Certified
Shopping Southern California
MSPA Silver Certified
jwolpert Wrote:
-------------------------------------------------------
> Another post trashing a company with no specifics.
I hope you're not referring to me (I'm the original poster). I was specific in that I quoted the comment that Intelli-shop gave me, which was a positive review, yet I was given a 9 instead of a 10. How much more specific do you want???
-------------------------------------------------------
> Another post trashing a company with no specifics.
I hope you're not referring to me (I'm the original poster). I was specific in that I quoted the comment that Intelli-shop gave me, which was a positive review, yet I was given a 9 instead of a 10. How much more specific do you want???
Maybe jwolpert's comment was directed at the post directly above theirs? IsaArcega only has five posts and two are gripes about Intellishop.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Thanks, LisaSTL. I suppose I am paranoid after being called childish
You just need to consider the source of the childish comment and you will feel much better
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Phoebe, pay no mind to name callers. Every hostile post comes from a negative mind. Cheer up and carry on.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
sportsed1 Wrote:
-------------------------------------------------------
> Those ratings make me crazy.
>
> My last shop for them, I wrote my little brains
> out, deliberately trying to get a 10, because I
> had gotten 9s on similar shops the last three
> times. I quite honestly spent hours on the report.
> They gave me an 8.
-------------------------------------------------------
> Those ratings make me crazy.
>
> My last shop for them, I wrote my little brains
> out, deliberately trying to get a 10, because I
> had gotten 9s on similar shops the last three
> times. I quite honestly spent hours on the report.
> They gave me an 8.
I have worked for them for years the rating don't bother me as long as I know I did my best.
IsaArcega Wrote:
-------------------------------------------------------
> This company is very questionable IMO. I would
> never work for them again.
This is the post above mine. this is what I was referring to. You shouldn't say a company is questionable without stating specifics as to why. Aside from the slow pay and the crazy editors I like the company.
Edited 1 time(s). Last edit at 04/15/2013 07:58PM by jwolpert.
-------------------------------------------------------
> This company is very questionable IMO. I would
> never work for them again.
This is the post above mine. this is what I was referring to. You shouldn't say a company is questionable without stating specifics as to why. Aside from the slow pay and the crazy editors I like the company.
Edited 1 time(s). Last edit at 04/15/2013 07:58PM by jwolpert.
As much as I would love to say that their ratings don't bother me, I'm bothered!!!!
I just got back into mystery shopping again and was a little rusty. My first shop yielded an 8. Not too bad I thought. Then the next a 9 and then a slew of 10's ever since. Today I got an email telling me I had submitted the wrong receipt. I looked at the pdf I had saved of the report and it was correct. I resubmitted the receipt anyway and my score was returned as a 7. I know it doesn't matter. I'll still get paid. But I'm miffed nonetheless. Grrrr....
I just got back into mystery shopping again and was a little rusty. My first shop yielded an 8. Not too bad I thought. Then the next a 9 and then a slew of 10's ever since. Today I got an email telling me I had submitted the wrong receipt. I looked at the pdf I had saved of the report and it was correct. I resubmitted the receipt anyway and my score was returned as a 7. I know it doesn't matter. I'll still get paid. But I'm miffed nonetheless. Grrrr....
Unlike the vague grammar and syntax errors, you had proof the receipt was correct and that would have made me argue the score.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I think that a few years ago, Intell-shop rated one of my reports as a "9" after only filling out 7 or 8 yes or no questions and uploading a business card. Absolutely no narrative at all. When I saw that, I must have laughed for 5 minutes. That experience right there told me that no matter how hard or little that you write a report for them, their editors have to find some way to justify their efforts first, and then the actual edits second.
Otherwise, I like working with Intelli-shop, provided that the compensation expectations are in line with the assignment being offered.
Otherwise, I like working with Intelli-shop, provided that the compensation expectations are in line with the assignment being offered.
did oil change shop for them..promised me to reimburse me full amount and 2 months later nothing has happened yet, only promises that they will pay the reminder next month
Shopping Eastern Pennsylvania since 2009
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